Life Claims Assessor

🔥 11 minutes ago

🇨🇦 Canada – Remote

💵 $43.9k - $73.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

🛡️ Insurance

💸 Finance

Insurance • Finance

Manulife is a multinational Canadian financial services company focused on insurance and wealth management. It describes itself as making decisions easier and lives better through life and health protection, retirement and investment solutions, and a global footprint including brands such as John Hancock in the U. S. ; the company emphasizes digital innovation, AI, sustainability and inclusive growth while offering career and customer services worldwide.

📋 Description

• Review plan member or dependent coverage and eligibility • Confirm contract provisions in effect for each claim • Verify enrolment and beneficiary information • Review proof of death documents • Review supporting medical, police, and investigative reports • Calculate eligible benefits • Prepare claims system records needed to record and pay claims • Communicate decisions to claimants, beneficiaries, and group clients • Assist plan sponsors with beneficiary appointment and claim submission queries • Support beneficiaries and family members in acquiring necessary documentation • Assess Group Life, AD&D, Survivor Income claims, and Compassionate Assistance Program Loans • Report to the Associate Manager, Life Claims

🎯 Requirements

• Experience in the insurance industry, preferably in Group Benefits and Life/Disability claims • Knowledge of medical terminology and contract interpretation • Strong communication, judgment, analytical, organizational, and decision-making skills • Ability to demonstrate empathy and provide exceptional client service • Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel • Ability to prioritize workload, meet deadlines, and work independently or collaboratively • Adaptable, risk-aware, and able to perform effectively in a fast-paced environment • Bilingualism in English and French is an asset • If the successful candidate is in Québec, proficiency in English and French will be required to support clients from various provinces outside Québec

🏖️ Benefits

• Incentive programs and incentive compensation tied to business and individual performance • Health benefits • Dental benefits • Mental health benefits • Vision benefits • Short- and long-term disability coverage • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans, including pension • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays, vacation, personal, and sick days • Statutory leaves of absence • Flexible work environment • Learning and career growth support • Well-being and inclusion support