Bilingual Policy Specialist

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

💸 Finance

⚕️ Healthcare Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Finance • Insurance • Healthcare Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Handle transactions with various levels of complexity • Maintain accurate processing of received transactions • Provide excellent service to internal and external clients • Respond to inquiries received from clients after appropriate research • Collaborate with teams in various offices to meet service standards • Suggest process improvements for optimization of service efficiency

🎯 Requirements

• Fully bilingual (French/English) • College diploma or relevant work experience • Ability to work independently with minimal supervision • Strong decision-making skills • Excellent interpersonal and verbal/written communication skills • Proven ability to multitask in a fast-paced environment • Positive attitude towards challenges and opportunities • Strong organizational skills

🏖️ Benefits

• Health, dental, mental health, vision insurance • Short- and long-term disability insurance • Life and AD&D insurance • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans (including pension and global share ownership plan) • Financial education and counseling resources • Generous paid time off (vacation, personal, sick days)