Life and Critical Illness Underwriting Co-Signer

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Manulife

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1887

🏥 Healthcare

💸 Finance

🛡️ Insurance

💰 $1.2G Post-IPO Debt on 2023-03

Healthcare • Finance • Insurance

Manulife is a leading international financial services group based in Canada, offering a range of insurance and wealth management products to customers across North America, Asia, and Europe. The company is dedicated to helping people with their financial and healthcare needs through innovative solutions in insurance, investment, and retirement planning. Manulife is notable for its commitment to sustainability, diversity, equity, and inclusion. It has been recognized as one of Canada’s Top 100 Employers, demonstrating its dedication to creating a supportive and diverse workplace. With operations spanning numerous countries, Manulife is committed to delivering strong financial performance and customer satisfaction.

📋 Description

• Evaluate and make underwriting decisions on life and critical illness insurance applications with approval limits up to $10 million • Partner with assigned underwriters to review complex, high-value, or development-focused files • Assess underwriting approach, evidence ordered, documentation, decision rationale, and customer/advisor impact • Train, coach, and mentor underwriters • Support development of future-ready underwriting skills using digital tools, AI-enabled decision support, data-driven insights, and continuous improvement practices • Promote consistent application of underwriting guidelines, Manulife’s philosophy, financial and medical underwriting principles, and risk management practices • Help underwriters understand business impacts including requirement ordering, amendments, advisor communication, cycle time, customer experience, persistency, and competitive positioning • Manage co-signing and underwriting work efficiently while supporting service standards and timely decision-making • Provide feedback through case discussions, coaching sessions, office hours, and file reviews • Collaborate with underwriting leaders, Risk Management, Research, medical directors, and new business • Identify opportunities to improve underwriting processes, documentation, training approaches, requirement ordering, and tool usage • Support performance goals related to decision accuracy, co-signing quality, underwriter development, service and cycle time, knowledge sharing, capability adoption, and business impact

🎯 Requirements

• Minimum 5 years of experience in life and critical illness underwriting • Proven track record handling complex and high-value cases • Strong knowledge of life and critical illness underwriting, including medical, financial, non-medical, product, and persistency considerations • Bachelor’s degree in finance, business, health sciences, or a related field is preferred • Professional underwriting designations or progress toward FALU, FLMI, ACS, or equivalent are highly desirable • Demonstrated ability to mentor, coach, and develop underwriters • Strong analytical, judgment, and problem-solving skills • Ability to assess risk, challenge assumptions, and apply guidelines with sound business context • Excellent written and verbal communication skills • Ability to explain complex decisions clearly and constructively • Comfort with underwriting technology, digital tools, data insights, and AI-enabled decision support • Willingness to help others adopt new ways of working • Ability to model collaboration, curiosity, accountability, adaptability, and continuous improvement

🏖️ Benefits

• Flexible work environment • Well-being and inclusion support • Health insurance • Dental insurance • Mental health benefits • Vision insurance • Short- and long-term disability insurance • Life and AD&D insurance coverage • Adoption/surrogacy benefits • Wellness benefits • Employee/family assistance plans • Retirement savings plans • Pension plan • Global share ownership plan with employer matching contributions • Financial education and counseling resources • Paid holidays • Vacation days • Personal days • Sick days • Statutory leaves of absence • Incentive programs and incentive compensation tied to business and individual performance • Learning and career growth opportunities