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Bilingual Customer Service Representative

🕒 March 26

🌾 Nebraska, Nevada, +2 more states – Remote

infoinfo

💵 $21 - $23 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

🗣️🇪🇸 Spanish Required

Where this job comes from

Posted on Markel's careers page, not through a job board

First seen by Remote Rocketship March 26

Still open on Markel's site. Checked 36 minutes ago.

Logo of Markel

Markel

1001 - 5000 employees

🛡️ Insurance

💸 Finance

🤝 B2B

Insurance • Finance • B2B

Markel is a global specialty insurance provider offering a wide range of commercial and personal insurance products and risk management solutions. The company provides admitted and non-admitted lines including workers' compensation, errors & omissions, accident medical, general liability, commercial and farm property, equine mortality, excess and surplus lines, commercial pollution liability, surety, and specialty personal lines (marine, powersports, bicycle, event insurance). Markel serves brokers, agents, wholesale and national markets across the US, Bermuda and internationally, and offers online portals for customers and producers to manage policies, payments, and claims.

📋 Description

• Work diligently to find resolution to customer concerns and escalate to appropriate level when necessary. • Convey information efficiently, effectively, and appropriately to meet the needs of the customer. • Strive for first call resolution to provide “best in class” service. • Stay current and knowledgeable of all procedures to ensure department standards and guidelines are met.

🎯 Requirements

• High school diploma or equivalent; some college is a plus! • Bilingual in English/Spanish required • Property/Casualty Insurance License required • 2 or more years of insurance sales/service experience required • Demonstrated job stability and attendance records • Remote working experience a plus • Solid computer, grammar, and multi-tasking skills

🏖️ Benefits

• Immediate health & dental benefits • Paid vacation and holidays • 401k match • Profit sharing • Tuition reimbursement policy

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