Business Systems Product Manager

Job not on LinkedIn

🔥 8 minutes ago

🇨🇦 Canada – Remote

💵 $108k - $135k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚡️ Product Operations

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Marqeta

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2010

💼 Consulting

📦 Logistics

💳 Fintech

💰 Post-IPO Equity on 2021-06

Consulting • Logistics • Fintech

Marqeta is a leading modern card issuing platform that empowers businesses to integrate comprehensive credit and payment solutions seamlessly into their processes. Specializing in debit, credit, prepaid, and virtual cards, Marqeta provides dynamic spend controls, Just-in-Time (JIT) funding, and ensures compliance and risk management. The platform supports digital wallets, tokenization, and embedded finance, catering to industries such as digital banking, expense management, and on-demand services. With its open APIs, Marqeta facilitates the creation and management of card products, offering scalability and flexibility for enterprises ranging from startups to global companies.

📋 Description

• Own and maintain the product strategy and roadmap for critical business systems • Balance strategic initiatives with operational improvements and technical debt • Prioritize the backlog with business and engineering stakeholders and communicate tradeoff decisions • Design and lead the Plan and Commit process with business stakeholders • Identify and define new product opportunities through engagement with key stakeholders • Translate multi-year business goals into phased roadmap initiatives with clear success metrics • Lead requirements gathering sessions and produce epics, user stories, and acceptance criteria • Partner with Business Systems engineering through discovery, design, testing, release, and adoption • Manage dependencies and sequencing across cross-functional workstreams, flag risks, and keep stakeholders informed • Establish and manage hypercare programs for major system go-lives • Develop and contribute to Business Systems Product Management competencies across the BT organization • Serve as the primary product point of contact for key business stakeholders • Partner with the GTM Product Manager on shared Salesforce decisions, overlapping workflows, and cross-functional initiatives • Facilitate alignment across stakeholders with competing priorities and drive documented decisions • Represent business product needs in planning forums, architecture reviews, and steering committee discussions • Communicate roadmap status, delivery updates, and tradeoff decisions to stakeholders including Directors and VPs • Define and track success metrics for delivered features • Report progress and outcomes to leadership regularly • Partner on feature rollout, change management, and adoption of delivered features • Report to the Senior Manager, BT Product Management and partner with engineering managers, business systems architects, and stakeholders across Legal, Risk, Compliance, Finance, and Service Operations

🎯 Requirements

• 5+ years of product management experience, ideally in business systems, enterprise platforms, or internal tooling • Experience working with Legal, Risk, Compliance, or Finance teams as primary stakeholders, understanding their workflows, priorities, and regulatory context • Familiarity with Salesforce as a business platform; Service Cloud, compliance workflows, or case management experience is a plus • Familiarity with contract lifecycle management tools such as Ironclad or similar • Familiarity with ERP systems such as Intacct or similar • Strong requirements gathering and documentation skills • Ability to turn ambiguous business needs into clear, actionable engineering work • Demonstrated ability to own and prioritize a roadmap across multiple stakeholder groups and drive execution from concept to delivery • Strong stakeholder management skills • Ability to work in a cross-functional, fast-moving environment with shared platforms and overlapping workstreams • Strong written and verbal communication skills • Proven track record of managing complex, multi-phase projects in Agile environments • Experience in fintech, payments, or regulated B2B SaaS environments is a nice-to-have • Familiarity with KYC/KYB, sanctions screening, or financial compliance workflows is a nice-to-have • Experience with Workato or other iPaaS platforms is a nice-to-have • Familiarity with Snowflake or similar data platforms is a nice-to-have • Experience working on platforms shared across multiple business domains is a nice-to-have • Must reside in Ontario or British Columbia, Canada • Must be legally authorized to work in the country

🏖️ Benefits

• Annual bonuses for eligible employees • Multiple health insurance options • Flexible vacation time • Retirement savings program with company contribution • Equity in a publicly-traded company • Monthly stipend to support the remote work model • Annual “development dollars” for people growth and development • Family-forming benefits • Up to 20 weeks of Parental Leave • Flexible First working environment, allowing work from home or at a company office

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