Director, Services Technology Risk

🕒 October 21

🏄 California – Remote

🏄 California – Remote

💵 $142k - $234k / year

⏰ Full Time

🔴 Lead

🎲 Risk

👻 Ghost score 0%

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Mastercard

WebsiteLinkedInAll Job Openings

10,000+ employees

💳 Fintech

💸 Finance

Fintech • Finance

Mastercard is a global technology company in the payments space that connects consumers, financial institutions, merchants, governments and businesses to enable electronic payments and commerce. It operates a worldwide payments network, provides payment processing, digital and data services, and fraud- and security-related solutions to support transactions and economic inclusion. The company emphasizes innovation, sustainability and inclusive growth and hires across many functions globally.

📋 Description

• Lead identification and assessment of Services technology and operational risks • Establish the strategy, operating model, governance, and capabilities for risk identification, assessment, prioritization, monitoring, and management • Establish and mature standardized risk management practices, including risk registers, product risk assessments, RCSAs, risk acceptance, and escalation • Modernize and scale risk identification and assessment through automation, analytics, and AI-enabled capabilities • Maintain a consolidated view of material risks across Services products, platforms, and programs • Partner with Product and Engineering leaders to embed risk management into business and technology processes • Provide risk challenge and judgment on material and emerging cybersecurity, resilience, regulatory, operational, AI/ML, and generative AI risks • Establish governance for residual risk acceptance and escalation • Translate complex technology risks into business impact, tradeoffs, and actionable leadership insights • Provide Services leadership with an integrated view of risk profiles, exposures, trends, and management attention areas • Partner with Engineering, Product, Security, Business, and enterprise risk functions to strengthen risk management • Lead and develop a team of technology risk professionals

🎯 Requirements

• Significant experience in technology risk management, operational risk, information security risk, technology audit, technology controls, or a related discipline • Strong experience leading and maturing technology risk management practices across complex products, platforms, and business environments • Experience with risk register management, product risk assessments, Risk and Control Self-Assessments (RCSAs), and other risk identification and assessment activities • Strong interest in automation, analytics, and AI-enabled approaches to modernizing risk management • Strong understanding of cybersecurity, data protection, software development, cloud services, identity and access management, vulnerability management, change management, third-party risk, and operational resilience • Ability to understand complex technology architectures and translate technical risks into clear business impact and decision points • Familiarity with regulatory expectations, data-residency requirements, NIST, ISO 27001, and COBIT • Strong business judgment and ability to assess risk, challenge assumptions, evaluate tradeoffs, and provide practical recommendations • Demonstrated ability to influence senior Product, Engineering, Business, Security, and risk stakeholders • Ability to build practical and scalable operating models in complex or evolving environments • Proven experience leading, coaching, and developing high-performing teams • Strong written and verbal communication skills • Bachelor’s degree required • Professional certifications such as CISA, CISSP, CRISC, CISM, or equivalent are preferred but not required • Must abide by Mastercard’s security policies and practices, protect information confidentiality and integrity, report suspected security violations or breaches, and complete mandatory security trainings

🏖️ Benefits

• Annual bonus or commissions may be available depending on the role • Medical, prescription drug, dental, vision, disability, and life insurance • Flexible spending account and health savings account • 16 weeks of new parent leave • Up to 20 days of bereavement leave • 80 hours of Paid Sick and Safe Time • 25 days of vacation time • 5 personal days • 10 annual paid U.S. observed holidays • 401k with a best-in-class company match • Deferred compensation for eligible roles • Fitness reimbursement or on-site fitness facilities • Tuition reimbursement eligibility • Mandatory security training • Reasonable accommodations or assistance during the application or recruitment process

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