Workflow Manager

Job not on LinkedIn

🕒 July 23

☕ Washington – Remote

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💵 $50k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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Logo of Masterworks

Masterworks

51 - 200 employees

💸 Finance

Finance

Masterworks is a full-service agency that focuses on engaging hearts and minds for faith-based organizations and their causes. Additionally, it is democratizing the art market by allowing individuals to invest in blue-chip artworks valued between $1-30 million. The company's offerings include investments in notable works by renowned artists like Banksy, Basquiat, and Picasso, showcasing the value of blue-chip art which has significantly outperformed traditional market indices. Masterworks has garnered significant media attention from major outlets such as Fox Business, Barron’s, and CNBC.

📋 Description

• Manage workflow capacity and work-in-progress (WIP) across planning, creative, proofing, production, print buying, and data teams • Sequence campaigns from planning through production stages based on team capacity • Ensure job readiness before execution to guarantee smooth execution • Monitor stage aging and workload distribution to prevent production bottlenecks • Adjust job schedules and sequencing when workload exceeds team capacity • Escalate capacity constraints or production risks to Program Managers and Delta-V Leadership • Facilitate campaign kickoff and confirm internal resources are ready for execution • Set up campaign infrastructure including QR codes and creative templates • Manage creative development and internal review cycles • Route drafts and revisions between creative, proofing, and production teams • Coordinate customer review rounds and route revision requests to execution teams • Advance campaigns through proofing and internal QC stages • Route final artwork through internal approval and final art review processes • Maintain accurate workflow tickets and campaign records in operational systems (Mission Control, Gdrive, PageProof, Fibery) • Ensure documented customer preferences and operational standards consistently • Keep workflow systems and proofing platforms clean and current • Maintain accurate stage visibility and status reporting

🎯 Requirements

• Required Experience in production operations, marketing operations, campaign coordination, or workflow management • Experience coordinating work across multiple internal teams • Strong organizational skills and attention to detail in deadline-driven environments • Ability to track dependencies and deadlines across multiple concurrent campaigns without losing accuracy • Strong communication skills when coordinating work across planning, creative, proofing, production, and data teams • Ability to follow defined workflows and escalate issues when work becomes blocked • Comfort working within workflow management or production tracking systems • Preferred Experience supporting direct mail, print production, or marketing campaign production • Familiarity with creative review cycles, proofing processes, or revision management • Experience working with workflow or production management tools (Fibery, PageProof, ClickUp, etc.) • Experience working in agency, marketing production, or campaign operations environments

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