Senior Functional Consultant, D365 CE

🕒 October 8

🇺🇸 United States – Remote

💵 $90k - $160k / year

⏰ Full Time

🟠 Senior

💼 Consultant

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

MCA Connect

WebsiteLinkedInAll Job Openings

201 - 500 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

💰 Private Equity Round on 2020-07

Healthcare • Logistics • Consulting

MCA Connect is a leader in IT services and consulting, specializing in Microsoft Cloud industry solutions aimed at unlocking innovation and providing actionable business insights for manufacturers. With over 20 years of industry expertise, the company focuses on helping manufacturers navigate unique challenges through strategic solutions and innovation. MCA Connect offers services in manufacturing strategy, connected applications, platform management, and manufacturing intelligence, leveraging tools such as Microsoft Dynamics 365 and Azure to support clients in their digital transformation journeys.

📋 Description

• Gather requirements and document business processes • Configure Dynamics 365 CE and Power Platform capabilities • Support testing and training and help clients adopt CRM/CX solutions • Own defined workstreams with limited oversight and guide junior resources • Participate in discovery and design sessions to capture requirements, process issues, user stories, acceptance criteria, and configuration decisions • Configure model-driven apps, tables, forms, views, dashboards, business rules, business process flows, queues, routing, security roles, and basic automation • Support Sales, Customer Service, Field Service, Customer Insights, and related CE/CX capabilities • Prepare functional design documents, process flows, configuration workbooks, test scripts, training materials, and user adoption content • Maintain requirements traceability through user stories, design decisions, configurations, testing, UAT, and training materials • Support backlog refinement, sprint demos, CRP/UAT planning, test execution, defect triage, release readiness, go-live support, and hypercare • Partner with technical consultants on integrations, data migration, reporting, security, and custom extensions • Evaluate standard functionality versus customization and escalate scope, adoption, data, and process risks • Maintain awareness of Microsoft Copilot, embedded intelligence, Power BI, and automation capabilities

🎯 Requirements

• 4+ years’ experience implementing or supporting Dynamics 365 Sales, Customer Service, Field Service, Customer Insights, or comparable CRM platforms • Working knowledge of Dataverse, model-driven apps, Power Automate, dashboards, basic reporting, Microsoft 365 integration, and user security concepts • Ability to produce clear documentation, manage assigned work, communicate status, and collaborate effectively with clients and internal teams • Understanding of agile delivery, user stories, acceptance criteria, test management, training, and change/adoption fundamentals • Recommended certifications: PL-200; MB-280, MB-230, MB-240, or relevant CE module certifications preferred

🏖️ Benefits

• Work/Life Balance with Unlimited Paid Time Off (UPTO) • 401k Plan with Company Matching Contribution • Monthly Stipend for Home Office Expenses • Subsidized Medical, Dental and Vision Coverage • Health Savings and Flexible Spending Accounts • Company Paid Life and Disability Insurance • Training, Certification and Continuing Education Support • Bonus structures and supplemental compensation up to $30,000