
5001 - 10000 employees
Founded 2002
📦 Logistics
📣 Marketing
🏥 Healthcare
Logistics • Marketing • Healthcare
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.
🔥 0 minutes ago
🇨🇦 Canada – Remote
💵 $15 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Call Center Representative
👻 Ghost score 4%
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5001 - 10000 employees
Founded 2002
📦 Logistics
📣 Marketing
🏥 Healthcare
Logistics • Marketing • Healthcare
MCI is an American multinational conglomerate holding company headquartered in Miami Beach, FL, providing a wide range of tech-enabled business process outsourcing (BPO) solutions. The company specializes in customer experience (CX) services, including call center operations, both inbound and outbound services, digital engagement, and technology solutions. With a focus on reducing operating costs and improving performance for its clients across various industries, MCI has earned a reputation as one of the fastest-growing call center companies in the USA, serving globally with a strong commitment to excellence and innovation.
• Conduct outbound and/or inbound calls to promote products and services • Identify customer needs and recommend suitable solutions • Close sales and meet or exceed performance targets • Maintain accurate records of customer interactions and transactions • Provide excellent customer service throughout the sales process • Work from home as part of the virtual sales team
• Must be 18 years or older • High school diploma or equivalent required • Previous sales or call center experience preferred • Strong communication, negotiation, and interpersonal skills • Self-motivated and goal oriented • Ability to work independently in a remote setting • Reliable internet connection and a quiet workspace • Must complete all screening questions and a brief pre-employment test • Must be authorized to work in the country where the job is based • Must be willing to submit to a Level II background and/or security investigation with a fingerprint • Must be willing to submit to drug screening (does not apply in Canada)
• Paid Time Off (PTO) • Paid holidays • Supplemental health coverage through Blue Cross for full-time employees • Life insurance options • Accident insurance • Critical illness insurance • Internal promotion and advancement opportunities • Paid training • Team-oriented work environment • Casual dress code
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