Motor Coach Technical Solutions Manager – West Region

🕒 August 27

🇺🇸 United States – Remote

💵 $80k - $105k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Motor Coach Industries

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

💼 Consulting

✈️ Travel

💰 Corporate Round on 2012-07

Logistics • Consulting • Travel

Motor Coach Industries is North America’s leading public and private market motor coach brand, known for manufacturing high-quality motor coaches such as the J4500, the bestselling model for over a decade, and the newly introduced J3500 model. In addition to manufacturing, MCI offers a range of services including maintenance, repair, 24-hour roadside assistance, parts supply, and technician training through its accredited MCI Academy.

📋 Description

• Troubleshoot and provide technical support to internal and external customers • Receive and respond to incoming customer calls and email, providing troubleshooting assistance and technical information • Assist customers in understanding service manuals • Initiate new coach warranty claims • Provide 24-hour on-call emergency support • Document troubleshooting procedures and product issues • Initiate and assist with campaign completion • Provide detailed daily information on new coach issues • Work with engineers to document, contain, and countermeasure issues • Travel to different sites to diagnose, troubleshoot, and document service and maintenance occurrences • Travel approximately 90%

🎯 Requirements

• High School Diploma or GED • Experience programming vehicle electrical systems • Experience running electrical systems, power train, and air system diagnostics • Proficiency with I.O. Controls, Vansco, and Actia Muliplex electrical systems • Minimum of 5 years supporting Motor Coach brand products or 10 years supporting non-Motor Coach brand products • CFC12-12 Certified and Technician Type II MV AC EPA Certification • Detailed knowledge of HVAC systems • Commercial Driver’s License (CDL) with required medical cert. card (preferred) • Familiarity with Smartire/Smartwave, Amerex, Bendix ABS/Traction control, CAT, DDDL, Cummins Insite, ZF and Allison Transmission diagnostics, and WABCO systems • Computer literacy, including Word, Excel, and Microsoft products • Superior customer service skills • Extensive travel availability throughout the workweek, Monday through Friday

🏖️ Benefits

• Benefits Starting Day One of Employment! • Company Paid Base Dental & Vision Coverage • Company Paid Life Insurance • Medical Insurance – Employer HSA Contribution Plan Options • Competitive Wages • 401K plan with Company Match • Paid Vacation and Holidays • Employer organized events throughout the year • Ongoing employee development through a variety of in-house training initiatives