Revenue Operations Manager

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September 16

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Mediafly

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B2B • Enterprise • SaaS

Mediafly is a revenue enablement platform that equips customer-facing teams with the tools, content, and data needed to deliver personalized and engaging buyer experiences. By integrating intelligence and enablement, Mediafly helps enterprises enhance seller effectiveness and optimize revenue growth. The platform offers features such as content management, sales readiness, video selling, interactive experiences, and value selling to engage buyers effectively. Mediafly's solutions also include revenue intelligence and conversation intelligence to improve sales effectiveness and forecast accuracy. Notably, Mediafly partners with SAP to provide endorsed sales enablement solutions, enhancing growth for users of SAP Sales Cloud and Service Cloud. This platform is aimed at helping teams convert deals efficiently across the customer lifecycle.

201 - 500 employees

🤝 B2B

🏢 Enterprise

☁️ SaaS

📋 Description

• Provide first-line support and daily triage of GTM requests (via Slack, email, and Salesforce), assessing urgency and complexity and prioritizing effectively. • Manage daily Salesforce administration to support GTM initiatives, ensuring changes are made with both immediate needs and long-term impacts in mind. • Own the Quote-to-Cash process, providing end-to-end management and technical support to enable efficient customer acquisition. • Collaborate closely with key marketing, sales, product, finance, legal, and executive stakeholders across the organization to manage projects and one-off requests • Support onboarding/offboarding by enabling new hires with training, licensing access to GTM tech stack and content necessary to train end users on our systems. • Proactively identify issues in our current processes and design solutions aligned with our current focus and priorities • Perform daily inspection of data to ensure accuracy and reliability, particularly for metrics impacting ARR.

🎯 Requirements

• 5+ years of Salesforce Administration experience with a deep understanding of Salesforce data structures. • Experience in Sales or Revenue Operations, ideally in-house at a SaaS company. • Advanced spreadsheet and data analysis skills to support decision-making and reporting. • Resourceful problem solver who thrives in a remote environment with minimal supervision. • Proactive self-starter with a proven ability to learn quickly, prioritize effectively, and manage high volumes of inbound requests in fast-paced environments. • Exceptional organizational skills, attention to detail, and time management, with the capacity to maintain accuracy while balancing broader strategic goals. • Excellent communication and interpersonal skills, with the ability to collaborate across teams and levels; an active listener. • Bachelor’s degree or higher. • Salesforce Administrator certification and experience with Salesforce CPQ/CPQ+ is preferred.

🏖️ Benefits

• Remote based in US, UK and Canada • Flexible working hours • Generous PTO • Competitive Salary • 401K Retirement Plan with match • Transparent Career Paths • Medical, Dental, Vision • Generous Paid Parental Leave • Remote Stipend • Work in a creative environment with high energy