Account Manager

Job not on LinkedIn

November 14

🐊 Florida – Remote

Although this job is listed in Florida, this company may be open to hiring remote in other states.

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Apply Now

Receive Emails with Similar Jobs

MediaLab 3D Solutions

WebsiteLinkedInAll Job Openings

What we are –

51 - 200 employees

📋 Description

• Work with the Sales team to transition project information to production • Establish and nurture sustainable relationships with Clients • Accept new projects, add and/or create proposals and enter into database • Set and manage realistic Client expectations • Review production products & processes with main Client contacts • Schedule and manage projects throughout the production cycle • Deliver clear and unambiguous collateral to Clients • Provide Client status reports and deliver according to committed timeframe • Request feedback from Clients periodically • Resolve payment issues flagged by Accounting through strong client relationships • Learn and adhere to predetermined Client standards/procedures etc. • Communicate regularly with Clients, remaining accessible, available and responsive • Grow accounts through employment of a consultative sales approach with Clients, when appropriate, to increase sales • Ensure the receipt of complete and accurate client information to facilitate the execution of client requests • Maintain organization, thoroughness and accuracy for all project collateral • Ensure deadlines are met and that the appropriate sense of urgency is conveyed to production • Anticipate production/Client questions, needs & potential problems; develop solutions accordingly • Forecast future projects & potential sales opportunities with the Builder Sales team • Know how and when to escalate issues to Management and/or Sales • Actively seek feedback and evaluation of performance from Clients • Maintain a positive and professional demeanor, even under pressure • Stay up-to-date on new products, offerings and industry information

🎯 Requirements

• 1-3 Years Experience in Customer Service • Proficiency in Microsoft Office Suite • Microsoft Teams and/or Zoom Virtual Meeting Experience preferred • 1+ Year of Remote Work Experience preferred • Knowledge of CGI and/or Digital Media Experience, Architectural Terms, or Residential Real Estate a bonus, but not required

🏖️ Benefits

• Digital tools and equipment needed for this position will be provided • Occasional meetings in person in Tampa, FL may be required