Product Support Specialist

🕒 September 8

🦌 Connecticut, New Jersey, +1 more states – Remote

🦌 Connecticut – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote

💵 $65k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

💝 Customer Support

🚫👨‍🎓 No degree required

👻 Ghost score 0%

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Medline Industries, LP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Ensure project implementation and completion while gaining hands-on exposure to all aspects of the Sales Representative position • Lead, prioritize, and manage the workflow of product trials, conversions, and/or PV implementations • Ensure customer goals and objectives are met by managing expectations and aligning appropriate resources • Establish and maintain customer relationships, including conducting weekly state-of-business meetings with customers and sales representatives • Monitor project progress and communicate status to sales teams, product teams, and customers • Ensure timely follow-up and resolution of issues • Collaborate and build effective relationships within assigned accounts and with internal partners, including Field Sales Representatives, Management, and Product divisions

🎯 Requirements

• Bachelor’s degree and at least 2 years of sales or customer service related experience OR high school diploma or equivalent and at least 4 years of sales or customer service related experience • Experience developing presentations for various audience levels • Willing to travel at least/up to 80% of the time for business purposes (within state and out of state) • No certification or licensure required

🏖️ Benefits

• Health insurance • Life insurance • Disability insurance • 401(k) contributions • Paid time off • Employee Assistance Program • Employee Resource Groups • Employee Service Corp • Bonus eligible