Service Technician

🔥 2 minutes ago

🇨🇦 Canada – Remote

💵 $54.2k - $81.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Medline Industries, LP

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1910

🏥 Healthcare

📦 Logistics

🏭 Manufacturing

💰 Private Equity Round on 2021-06

Healthcare • Logistics • Manufacturing

Medline Industries, LP is a leading healthcare company that focuses on improving clinical, financial, and operational outcomes for its customers. The company offers a wide array of over 335,000 medical products and boasts extensive warehousing capabilities with more than 28 million square feet of space. With a significant global presence of 43,000 employees, Medline provides agile and scalable solutions across all points of care, achieving a 95% next-day delivery rate within the US. The company's mission is to enhance healthcare delivery by providing superior products, supply chain resilience, and clinical expertise, all while fostering strong customer relationships through tailored, problem-solving solutions.

📋 Description

• Ensure customers’ on-site dental equipment is operating properly • Troubleshoot and repair dental equipment • Support equipment installations • Support sales of maintenance contracts • Respond promptly to service requests and follow through on customer commitments • Listen to customer issues and communicate service information with Sales Representatives and Service Coordinators • Complete work orders • Maintain appropriate tools, supplies and parts within vehicle • Document equipment issues and completed repairs • Diagnose equipment issues and arrange required parts, supplies or tools • Communicate equipment issues and recommended repairs to customers • Adjust, repair or calibrate equipment according to manufacturer specifications • Follow through on maintenance contracts • Provide follow-up support for new equipment installations • Verify equipment is set to manufacturer specifications • Report incidents, injuries or near misses • Participate in ongoing educational programs

🎯 Requirements

• Dental Equipment Manufacturer certification training a huge asset • Certification, Diploma or Degree in mechanical, electrical, small machine repair etc. is an asset • Minimum of 3 years’ experience repairing equipment • Experience in mechanical, electrical, electronic, pneumatic, hydraulic and/or plumbing • Excellent customer service skills • Aptitude for problem solving • Able to prioritize and organize work schedule with limited supervision • Strong verbal and written communication skills • Daily travel between dentists’ offices throughout the territory • Valid Canadian or equivalent driver’s license and a good driving record • Available to work evening and weekends to support emergency call outs • Periodically required to travel overnight to provide support to clients • Able to lift heavy equipment (up to 50 lbs.) • Manual dexterity to operate hand and small power tools

🏖️ Benefits

• Collaborative work environment with highly engaged employees • Market competitive compensation and benefits plan, including LTD & Insurance • RRSP with a company match • Annual Employee Appreciation Week • Paid vacation and personal days • Employee Assistance Program (EAP) Resources supporting mental, physical, family and financial well-being • Career growth and training programs • Open communication with Senior Leaders • Employee referral program • Recognition programs • Social activities