Meter
51 - 200 employees
Founded 2015
📡 Telecommunications
🏢 Enterprise
🔧 Hardware
Telecommunications • Enterprise • Hardware
Meter is a company that provides enterprise-level internet infrastructure with a focus on vertically integrated networks. The company offers a range of hardware solutions, including security appliances, switches, power distribution units, and wireless access points, all designed for optimal performance, security, and reliability. In addition to hardware, Meter provides intuitive software for network configuration, control, and management. This combination of hardware and software allows for scalable network solutions tailored to companies of all sizes, with a focus on seamless installation, support, and lifecycle management. Meter works globally with partners to support enterprise networking needs with customization and deep visibility. Their offerings promise significant cost savings and reductions in support tickets, emphasizing resilience and security in network design and operation.
Support Engineer
🕒 January 22
🌵 Arizona – Remote
💵 $127.5k - $210k / year
⏰ Full Time
🟡 Mid-level
🟠 Senior
📞 Support Engineer
🦅 H1B Visa Sponsor
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Meter
51 - 200 employees
Founded 2015
📡 Telecommunications
🏢 Enterprise
🔧 Hardware
Telecommunications • Enterprise • Hardware
Meter is a company that provides enterprise-level internet infrastructure with a focus on vertically integrated networks. The company offers a range of hardware solutions, including security appliances, switches, power distribution units, and wireless access points, all designed for optimal performance, security, and reliability. In addition to hardware, Meter provides intuitive software for network configuration, control, and management. This combination of hardware and software allows for scalable network solutions tailored to companies of all sizes, with a focus on seamless installation, support, and lifecycle management. Meter works globally with partners to support enterprise networking needs with customization and deep visibility. Their offerings promise significant cost savings and reductions in support tickets, emphasizing resilience and security in network design and operation.
📋 Description
• Troubleshoot and resolve tickets spanning every layer of the network stack. • Manage and support complex customer networks, almost entirely remotely. • Identify and document product bugs, escalating them with clear reproduction steps. • Create well-structured feature requests informed by real customer needs. • Build and maintain documentation that shortens time-to-resolution for everyone.
🎯 Requirements
• A “Swiss Army knife” of networking, fluent in wireless, security, WAN/LAN, routing, DNS, and more. • Committed to improving the network experience for every customer, delivering solutions that just work. • Analytical by nature; you’re comfortable with ambiguity and energized by solving unique problems. • Calm under pressure, even in the fast pace of redefining an industry. • A clear communicator who collaborates well with teammates and customers.
🏖️ Benefits
• Additionally, this role is eligible to participate in Meter's equity plan.
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