Program Manager

🕒 July 18

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Responsible for organizing programs and activities for the company • Develop programs to support the organization's strategic direction • Create and manage long-term goals • Fulfill commitments given to clients in a profitable way • Identify clients’ needs and demands and lead the up-sale process • Set delivery focus according to business targets and priorities • Identify delivery risks and manage them effectively • Develop a subordinated team to the level required • Manage hiring, pre-selection, interviewing, hiring, and onboarding • Review finances for all projects under the program • Meet with stakeholders to discuss program status and goals • Ensure goals are met in areas including customer satisfaction, safety, quality, and team member performance

🎯 Requirements

• 5+ years of program management, department director, or equivalent experience • Experience in managing 5+ projects in parallel with the help of Project Managers with a total headcount of 50+ people • 3+ years of experience in managing specifically enterprise-wide technology transformation and innovation, experience in FinTech is a big plus • Successful experience with outsourcing development from the client-side or subcontractor side • Experience in creating program-level status reports • Knowledge of risk/issue management • Methodical in approach to resolving issues • Written and verbal communication presentation skills, and excellent problem-solving skills • Customer-facing experience • Focus on Customer Success in Professional Service engagements • Experience with remote/international project team management • Solid engineering background with hands-on experience in technology delivery. • Ability to understand commercial business needs and manage different stakeholders • Ability to navigate ambiguity and changing priorities • Nice to Have Experience in FinTech, CX / Contact Center domains

🏖️ Benefits

• Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • ForeverRemote work culture : make the most of the flexibility that comes with remote work. • Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.