Solution Architect

Job not on LinkedIn

🕒 March 27

🇮🇳 India – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

👻 Ghost score 65%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Lead the design and implementation of voice solutions on the Google Platform. • Oversee new projects from conception to delivery, ensuring best practices, scalability, and compliance with business and technical requirements. • Design end-to-end solutions that align with enterprise environments and business needs. • Establish and promote best practices, reusable design patterns, and architectural standards. • Create clear and concise documentation, including backend integration specifications, business logic implementation details, and high-level architecture designs. • Identify the APIs needed (Analysis and onboarding, API request/response structures, and DTO classes). Also designing high level design for the middleware teams to enable them to produce MW services. • Act as a liaison between business stakeholders and development teams to translate business requirements into technical solutions. • Work closely with engineers to support the implementation of designed solutions. • Engage proactively with external teams to ensure alignment and successful project execution. • Tune voice solutions for optimal performance, leveraging best practices in configuration and AI/ML-powered speech recognition systems.

🎯 Requirements

• Over 5 years of proven experience as a Solution Architect, preferably in voice-based solutions and cloud platforms. • 3+ years of experience with Google Dialogflow CX and large language models (LLM). • Experience with designing secure and scalable backend integrations. • 3–4 years of hands-on experience in Python for backend development, API creation, automation, and integration of conversational AI solutions. • Deep knowledge of IVR/bot systems. • Deep understanding of voice solution architecture, including VXML, ASR, and NLP-based interactions. • Proficiency in API development, API integrations, authentication mechanisms (OAuth, certificates), and data mapping. • Proficient in managing the transfer and storage of conversational data between platforms. • Hands-on experience designing call flows using Visio or Idraw.io. • Design and documentation skills tailored to meet the specific business needs of enterprise solutions. • Excellent communication and collaboration skills. • Experience working with business stakeholders to define requirements and deliver solutions. • Nice to have: Hands-on experience in development and implementation solution in Google CCAI. • Background in AI-driven speech processing and conversational AI solutions. • Prior experience in an Agile development environment.

🏖️ Benefits

• Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • Work From Anywhere Culture : make the most of the flexibility that comes with remote work. • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.