Senior Account Manager, Demand

🔥 12 hours ago

🇬🇧 United Kingdom – Remote

⏰ Full Time

đźź  Senior

đź’° Account Manager

đź‘» Ghost score 11%

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Logo of Mistplay

Mistplay

51 - 200 employees

Founded 2015

đź’Ľ Consulting

📣 Marketing

🎮 Gaming

đź’° Pre Seed Round on 2018-05

Consulting • Marketing • Gaming

Mistplay is a leading loyalty platform for mobile gamers, providing a way for players to discover new games and earn rewards for playing them. Users can explore a personalized game catalog, play to earn units, and redeem these units for rewards like gift cards to Amazon, Google Play, and PayPal, among others. The platform features a referral program, sweepstakes, and achievement badges to further engage users. Mistplay partners with advertisers to enhance user acquisition strategies and promote brand collaborations within the mobile gaming ecosystem.

đź“‹ Description

• Serve as the primary point of contact and own the overall relationship for assigned advertising clients • Build and manage a pipeline of upsell and expansion opportunities to maximize client lifetime value • Advocate for clients internally by capturing and escalating feedback across teams • Deliver strategic feedback and performance insights to strengthen client relationships • Drive client retention by proactively identifying and mitigating churn risk • Partner with Ad Operations to improve client performance and unlock upsell potential • Track industry trends and client developments, including acquisitions and new game launches, to inform account strategy • Maintain accurate CRM records • Report on pipeline, client trends, opportunities, and risks

🎯 Requirements

• 5+ years of experience in strategic client relationship management or sales within the gaming industry or mobile advertising • Bachelor's degree in Business, Marketing, Communications, or a related field • Proven ability to build strategic client partnerships and maximize account value through upsells and expansion • Strong knowledge of the global mobile advertising ecosystem and game publishing business models • Skilled in pipeline management and reporting, contract negotiation, and custom proposal/sales material development • Excellent communication and presentation skills, including persuasive, professional client engagement and public speaking • Strategic thinking, problem-solving, adaptability, and proactive account management • Proficiency with CRM software such as Salesforce or HubSpot • Proficiency with sales prospecting tools such as LinkedIn Sales Navigator • Proficiency with mobile measurement partners such as AppsFlyer, Adjust, or Singular • Working knowledge of gaming industry analytics platforms such as Sensor Tower or App Annie • Working knowledge of Excel/Google Sheets, PowerPoint/Google Slides, Slack, and Zoom/Google Meet

🏖️ Benefits

• Team lunches • Game nights • Company-wide events • Virtual and in-person perks • Growth-oriented work environment

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