
10,000+ employees
Founded 2017
🏥 Healthcare
⚕️ Healthcare Insurance
đźš— Transport
đź’° $525M Post-IPO Debt on 2024-07
Healthcare • Healthcare Insurance • Transport
Modivcare is a company that focuses on simplifying the experience of living with complex healthcare needs by providing a comprehensive suite of supportive care solutions. They specialize in non-emergency medical transportation, personal care, and virtual & remote patient monitoring. Modivcare works closely with Medicaid Plans, State Agencies, Medicare Advantage, SNP Plans, health systems, healthcare professionals, and transportation providers, ensuring that members receive necessary health services. Through innovative technology and data-driven strategies, they address social determinants of health by offering services like quality transportation, chronic care management, meal delivery, and in-home assistance, aimed at optimizing patients' health outcomes and improving their overall experience.
đź•’ 4 days ago
🇺🇸 United States – Remote
đź’µ $46k - $52k / year
⏰ Full Time
🟡 Mid-level
đźź Senior
🤑 Sales
🦅 H1B Visa Sponsor
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10,000+ employees
Founded 2017
🏥 Healthcare
⚕️ Healthcare Insurance
đźš— Transport
đź’° $525M Post-IPO Debt on 2024-07
Healthcare • Healthcare Insurance • Transport
Modivcare is a company that focuses on simplifying the experience of living with complex healthcare needs by providing a comprehensive suite of supportive care solutions. They specialize in non-emergency medical transportation, personal care, and virtual & remote patient monitoring. Modivcare works closely with Medicaid Plans, State Agencies, Medicare Advantage, SNP Plans, health systems, healthcare professionals, and transportation providers, ensuring that members receive necessary health services. Through innovative technology and data-driven strategies, they address social determinants of health by offering services like quality transportation, chronic care management, meal delivery, and in-home assistance, aimed at optimizing patients' health outcomes and improving their overall experience.
• Partners with management to grow assigned territory new activation dollars. • Handles daily phone and email communication for Territory Managers, clients, and accounts. • Identifies the needs and preferences of accounts and documents information in CRM. • Reaches out to Case Managers to confirm client information. • Manages incoming phone calls by responding to requests and assisting with inquiries. • Works with management to build and grow a sales-oriented culture. • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions and/or escalating unresolved issues. • Records details of calls and messages utilizing CRM. • Maintains access to and security of highly sensitive materials. • Refers client complaints to appropriate persons. • Maintains protocol information supplied from reference materials, memos, and training sessions. • Maintains project productivity and quality goals. • Participates in other projects or duties as assigned. • May require occasional business travel.
• Bachelor's Degree a plus. • Zero (0) plus years of experience. • Or equivalent combination of education and/or experience. • Ability to work flexible hours and overtime when needed. • Self-motivation and the ability to work independently and with teams. • Proficient in the use of Word, Excel, Outlook, and PowerPoint. • Excellent oral and written communication skills. • Proficient in managing multiple tasks at the same time. • Extended periods of sitting; frequent telephone, headset, and computer use; data entry; occasional standing and walking; lifting up to 10 lbs.
• Medical, Dental, and Vision insurance • Employer Paid Basic Life Insurance and AD&D • Voluntary Life Insurance (Employee/Spouse/Child) • Health Care and Dependent Care Flexible Spending Accounts • Pre-Tax and Post-Tax Commuter and Parking Benefits • 401(k) Retirement Savings Plan with Company Match • Paid Time Off • Paid Parental Leave • Short-Term and Long-Term Disability • Tuition Reimbursement • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
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