Patient Acquisition Specialist

Job not on LinkedIn

🕒 October 1

🇺🇸 United States – Remote

💵 $20 - $22 / hour

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

👻 Ghost score 17%

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🗣️🇪🇸 Spanish Required

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Logo of Mood Health

Mood Health

11 - 50 employees

Founded 2020

🏥 Healthcare

💼 Consulting

🧘 Wellness

Healthcare • Consulting • Wellness

Mood Health is a telehealth mental health provider that connects patients with licensed clinicians for psychiatry and therapy via virtual visits. The company emphasizes comprehensive, whole-person assessments and personalized care plans, accepts insurance, and partners with health systems and referring clinicians to coordinate care. Mood Health aims to deliver accessible, high-quality mental health services from home through a clinician-driven platform.

📋 Description

• Engage prospective patients referred by healthcare partners and guide them from initial outreach to booked appointment • Use a consultative sales approach to understand patient needs, answer questions, and build trust • Manage a high-volume referral pipeline through phone, text, email, and CRM tools • Help prospective patients navigate concerns about insurance, scheduling, treatment options, or seeking care • Meet or exceed booking, conversion, outreach, and response-time goals • Collaborate with healthcare providers, referral partners, operations, and clinical teams • Represent Mood Health professionally and create positive first impressions

🎯 Requirements

• Bilingual Spanish required • 2+ years of experience in sales/customer support experience • Demonstrated success meeting or exceeding sales or conversion goals • Comfortable managing a sales pipeline and following up consistently • Strong objection handling and relationship-building skills • Excellent verbal and written communication • Highly organized with strong attention to detail • Ability to multitask across multiple systems while maintaining quality • Experience using CRM platforms such as HubSpot, Salesforce, or similar • Familiarity with healthcare, insurance benefits, or behavioral health is a plus • HIPAA knowledge or experience working with confidential information preferred • Ability to work weekends as needed

🏖️ Benefits

• Uncapped or meaningful bonus opportunities tied to booking and conversion performance • Ongoing coaching and development • Opportunities to advance into leadership or other commercial roles • Opportunities to grow into senior sales, team lead, training, partnership, or management positions

Apply Now

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