Trial Success Manager

🕒 July 20

🇺🇸 United States – Remote

💵 $100k - $130k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

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Motive

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

📦 Logistics

🏗️ Construction

🍽️ Food & Beverage

Logistics • Construction • Food & Beverage

Motive is a company that provides an integrated operations platform designed to enhance the safety, productivity, and profitability of fleet management and operations. Utilizing cutting-edge AI technology, Motive offers solutions such as driver safety monitoring, fleet management, equipment monitoring, and spend management. These services provide unparalleled visibility into vehicles and equipment, automate workflows, reduce costs, and improve efficiency for industries like construction, oil & gas, public sector, food & beverage, and logistics. Motive is recognized as a leader in fleet management and empowers companies to maximize their operational potential with innovative solutions.

📋 Description

• Manage and support all trial/proof-of-concept (POC) activities for Enterprise Account Executives and Sales Engineers • Partner in developing and implementing key goals, objectives, and success criteria for each trial • Design and configure the Motive platform to meet the unique needs of the client and ensure it solves their problems • Act as a subject matter expert and consult on topics including product, change management, communication strategy, risk management, and coaching techniques • Create and deliver effective onsite and web-based training and best practice presentations • Leverage reporting & data analysis to provide relevant and actionable insights throughout the trial journey • Communicate updates on major milestones and keeps all stakeholders informed of progress

🎯 Requirements

• 5+ years of experience in a client-facing role; fast-paced SaaS environment is preferred • Experience managing and leading a software/hardware Proof of Concept, Proof of Value, or Trial process • Project management experience (PMP a plus) • Strong organizational skills and the ability to multitask/handle urgent requests with poise and professionalism • Ability to interface at all levels within the organization to effectively communicate complex ideas and concepts clearly and concisely • Bachelor's Degree or equivalent experience • Ability to travel 20-25% domestically as well as potential international travel

🏖️ Benefits

• Health, pharmacy, optical and dental care benefits • Paid time off • Sick time off • Short term and long term disability coverage • Life insurance • 401k contribution