Customer Success Manager

Job not on LinkedIn

🕒 July 8

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🏆 Customer Success

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Avenu Insights & Analytics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

🏛️ Government

📋 Compliance

☁️ SaaS

Government • Compliance • SaaS

Avenu Insights & Analytics is a firm dedicated to enhancing revenue recovery and compliance for state and local governments. The company provides a comprehensive suite of services and software solutions aimed at maximizing transparency and operational efficiency while helping taxpayers meet their obligations. With expertise in compliance auditing, digital transformation, and public records management, Avenu collaborates with government entities to identify new revenue opportunities and optimize citizen services.

📋 Description

• Lead designated territory and provide end-to-end renewal execution support to ensure customer retention and annual revenue and growth targets • Spearhead renewal negotiations and drive incremental revenue • Connect with customers regularly both virtually and in-person to become a trusted advisor • Establish strong relationships based on knowledge of customer requirements and commitment to value • Encourage all accounts to become Neumo references • Develop effective and specific account plans to ensure revenue target delivery and sustainable growth by driving Demand Generation, Pipeline and Opportunity Management strategies • Establish customer acumen - actively understand each customer’s needs, strategic growth plans • Leverage internal Neumo resources to navigate contract creation, pricing, closing and bookings • Ensure effective Pipeline planning - Follow a disciplined approach to maintaining a rolling pipeline • Keep pipeline current and moving up the pipeline curve • Maximize the value of all sales support organizations

🎯 Requirements

• Bachelor’s degree equivalent • Proven work experience (3+ Years) as a Client Success Manager, Customer Success Manager, Account Manager, Key Account Manager, or relevant role related to renewals of primarily to public sector, state and local government account • Experience in sales operations and or contract negotiation a plus • Proven track record in business application software and service sales across industries • Demonstrated success with large transactions and lengthy sales campaigns in a fast-paced, consultative, and competitive market

🏖️ Benefits

• Neumo offers a competitive benefits and compensation package