Onboarding Specialist

Job not on LinkedIn

November 9

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Logo of National Quality Systems

National Quality Systems

SaaS • B2B • Enterprise

<National Quality Systems> is a healthcare-focused software platform that provides trauma centers with a modern trauma registry, performance-improvement tools, revenue analysis, and live dashboards to empower trauma program managers, registrars, PI coordinators, and injury prevention teams. The platform is offered as an integrated SaaS solution that surfaces related source information, supports decision guidance and workflow management, and turns registry data (including TQIP reports) into actionable insights to improve care and recover lost charges.

11 - 50 employees

Founded 2023

☁️ SaaS

🤝 B2B

🏢 Enterprise

📋 Description

• Serve as a clinical subject matter expert and key liaison between NQS and trauma program clients • Provide responsive, solution-oriented customer support to clients utilizing the NQS platform • Lead and manage onboarding for new clients from kickoff through go-live • Collaborate with integration and product teams to ensure accurate and timely implementation • Conduct live and virtual product demos tailored to trauma programs and registrars • Develop and deliver custom training plans and resources for hospitals • Represent NQS at industry conferences, webinars, and client-facing events as a thought leader • Mentor and collaborate with the broader customer success team on trauma-specific education

🎯 Requirements

• Registered Nurse (RN) with active license in good standing (preferred) • Bachelor’s degree in Nursing, Healthcare Administration, or related field (preferred) • Certified Specialist in Trauma Registry (CSTR) – optional but preferred • 7+ years of experience in trauma care, including significant time in trauma program leadership or coordination roles • Deep familiarity with trauma registry operations, ACS requirements, NTDB, and trauma performance improvement • Experience with SaaS, healthcare IT systems, or trauma data platforms preferred.

🏖️ Benefits

• Flexible remote work environment • Competitive compensation

Apply Now

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