Director, Client Solutions Architects, Northeast

🕒 6 days ago

🗽 New York – Remote

🗽 New York – Remote

💵 $300k - $350k / year

⏰ Full Time

🔴 Lead

💻 Solutions Engineer

👻 Ghost score 20%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

💼 Consulting

🏥 Healthcare

🏭 Manufacturing

Consulting • Healthcare • Manufacturing

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Lead, coach, and develop the Northeast Client Solutions Architect team while remaining available for hands-on customer work • Step into the lead CSA role for key customers or complex pursuits when additional coverage, continuity, or technical leadership is needed • Coach CSAs and Sales teams on discovery, solution development, technology storytelling, business outcome alignment, whiteboarding, and workshop facilitation • Serve as a trusted technology advisor to customer technology, infrastructure, security, and business leaders • Partner with Account Executives and CSAs to identify opportunities to expand customer relationships • Move client conversations from tactical purchases toward multi-year strategic relationships • Translate major enterprise technology trends into relevant client conversations • Provide thought leadership across Enterprise AI, AI infrastructure, RAG and agentic AI, data center modernization, networking, cybersecurity, hybrid cloud, automation, observability, platform engineering, Managed Services, Enterprise Service Management, and operating-model transformation • Represent Myriad360 in customer briefings, client events, industry panels, technology summits, webinars, and partner engagements • Support complex, multi-practice opportunities • Build relationships with technical leaders and architects across strategic OEM partners • Bring OEM insights, roadmaps, and innovation into client conversations • Identify differentiated joint solutions with strategic partners • Maintain technical depth to step into key accounts while engaging deeper specialists when appropriate • Represent Myriad360 across customers, internal teams, and the partner ecosystem • Complete ongoing security awareness training, comply with company policies, and escalate security risks • Perform other duties as assigned

🎯 Requirements

• Must be based in the United States and reside in New York City • Must be willing to travel 40% of the time in the United States, primarily in the Northeast region • 10+ years of experience in enterprise technology, consulting, solution architecture, systems integration, or related roles, including team leadership or mentoring responsibilities • Experience engaging with senior technical and business stakeholders in customer-facing environments • Broad knowledge across enterprise infrastructure, networking, cloud, cybersecurity, data center, automation, AI, and services • Demonstrated ability to translate emerging technologies into practical business strategies • Experience shaping complex enterprise technology programs and transformation initiatives • Strong customer communication, facilitation, whiteboarding, and presentation skills • Proven ability to lead complex pursuits and provide hands-on CSA support when needed • Experience working across Sales, Pre-Sales, Professional Services, Managed Services, and Delivery organizations • Strong understanding of technology partner and OEM ecosystems • Experience at a national technology integrator, consulting company, VAR, MSP, or major enterprise technology provider • Prior experience as a CSA leader, solutions architecture manager, Principal Architect, Lead Architect, or technical consulting leader • Experience developing customer technology roadmaps and strategic account plans • Familiarity with Enterprise AI, AI infrastructure, RAG, agentic AI, automation, observability, hybrid cloud, and cybersecurity strategy • Experience speaking at client events, industry panels, customer briefings, or technology conferences preferred • Complete ongoing security awareness training and comply with company policies • Identify and escalate security risks and contribute to remediation efforts

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Zero-cost employer-covered health insurance • Company-funded 401k contributions • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers