MyTalent.io
51 - 200 employees
Founded 2017
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.
Customer Support Specialist – E-Commerce, English
Job not on LinkedIn
🕒 September 21
🗣️🇩🇪 German Required
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MyTalent.io
51 - 200 employees
Founded 2017
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.
📋 Description
• Respond to incoming customer emails in English regarding orders, products, and shipping • Conduct phone interviews with customers after order completion to understand their purchasing decisions • Clearly document every interaction • Collaborate on evaluating the interviews • Support a US market test to inform the decision about potential expansion into the US market
🎯 Requirements
• Perfect written and spoken English • Good German for coordination with the team • Experience conducting phone-based support, consultations, interviews, or research • Availability for fixed hours each week, with overlap with US business hours • Independent and reliable working style • Willingness to take on a fixed-term, six-week project
🏖️ Benefits
• Hourly compensation • Flexible scheduling within a fixed weekly time window • A clearly defined six-week project with no long-term commitment • Direct impact on the decision about potential expansion into the US market
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