MyTalent.io
51 - 200 employees
Founded 2017
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.
Kundensupport E-Commerce
Job not on LinkedIn
🕒 May 8
🗣️🇩🇪 German Required
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MyTalent.io
51 - 200 employees
Founded 2017
💼 Consulting
📣 Marketing
📦 Logistics
Consulting • Marketing • Logistics
MyTalent. io is a leading virtual assistant agency based in the German-speaking region, specializing in providing flexible and scalable support to businesses by connecting them with international virtual assistants. They offer various services, including administrative support, content creation, customer service, and marketing, enabling companies to enhance efficiency while reducing costs. MyTalent. io also supports prospective virtual assistants with guidance on registration, specialization, and building an online presence to thrive in this competitive field.
📋 Description
• Bearbeitung von Kundenanfragen • Professionelle und lösungsorientierte Bearbeitung von Reklamationen • Schriftliche und telefonische Kommunikation mit Kunden • Umgang mit anspruchsvollen Kundensituationen • Bereitstellung von Kundensupport im E-Commerce-/Wholesale-Trade-Kontext
🎯 Requirements
• Erfahrung im Kundensupport • Hoher Qualitätsanspruch und ausgeprägte Serviceorientierung • Erfahrung im Umgang mit anspruchsvollen Kundensituationen • Selbstbewusstes, empathisches und souveränes Auftreten • Deutschkenntnisse auf mindestens C1-Niveau • Keine Englischkenntnisse erforderlich • Kenntnisse in Shopify, Amazon Seller Central oder JTL-Warenwirtschaft von Vorteil, jedoch keine Voraussetzung • Teilzeit oder Vollzeit möglich
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