Account Manager

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🕒 5 days ago

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Logo of Namespace

Namespace

11 - 50 employees

☁️ SaaS

🤝 B2B

🔧 Hardware

💰 $8.5M Seed on 2024-05

SaaS • B2B • Hardware

Namespace is a performance-focused developer infrastructure platform that provides fast, turnkey environments for building, testing, and shipping software. Its products include Devboxes (dev environments for AI coding agents), a drop-in replacement for GitHub Actions runners, and support for Docker, Bazel, Turbo, and Nix, all powered by a vertically integrated platform with custom hardware, a hypervisor, scheduler, NVMe-backed storage, and high-bandwidth networking. Namespace targets engineering teams and companies that need low-latency CI, remote execution, macOS instances, and reproducible, high-performance developer workflows — customers report large speedups in builds and significant cost reductions. The company positions itself as a SaaS/infra provider for modern developer productivity and CI/CD needs.

📋 Description

• Own inbound customer opportunities from the first conversation onwards • Own a portfolio of existing customer accounts, building trusted relationships with engineering teams • Build strong, long-term relationships with customers and become a trusted point of contact • Drive account growth by identifying expansion opportunities across existing customer accounts • Lead commercial conversations around pricing, renewals, contract negotiations, and procurement processes • Keep customer accounts organized, proactively following up and driving opportunities to completion • Integrate with internal teams to stay close to the product • Gather customer feedback and share insights that will help improve our product and customer experience

🎯 Requirements

• You enjoy building relationships and working closely with customers • You have experience in account management, customer success, sales or another customer-facing role • You’re commercially minded and enjoy identifying opportunities to grow customer relationships • You have an affinity to technologies and are familiar with some technical terms • You communicate clearly, concisely and confidently with a wide range of stakeholder, and especially technical teams • You’re organized, proactive, and comfortable juggling multiple priorities • You’re motivated, curious, and excited to learn in a fast-moving environment • You enjoy taking ownership and solving problems hands-on

🏖️ Benefits

• Competitive salary and stock options • Flexible working hours • Market-leading parental leave

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