Principal Manager, People Operations Business Partner

🕒 September 11

🏈 Alabama, Arizona, +28 more states – Remote

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💵 $132k - $148.5k / year

⏰ Full Time

🔴 Lead

👥 People Operations

🦅 H1B Visa Sponsor

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👻 Ghost score 0%

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Logo of Nava

Nava

501 - 1000 employees

Founded 2015

💼 Consulting

🏥 Healthcare

📦 Logistics

Consulting • Healthcare • Logistics

Nava is a public-benefit technology company that designs, builds, and operates modern digital services and open-source software for federal, state, and local government agencies. Nava focuses on improving public benefit delivery—such as unemployment insurance, SNAP, Medicaid, grants, and veteran services—by creating human-centered, resilient systems that scale to millions of users and reduce manual work for government staff. The company also develops tools and pilots AI-enabled solutions to streamline verification and program administration while partnering with agencies to modernize legacy infrastructure and improve outcomes for beneficiaries.

📋 Description

• Directly manage, coach, and develop the People Operations Business Partner • Build and scale the People Operations Business Partner function across the employee lifecycle • Establish performance expectations, competencies, and quality standards for POBP work • Advise senior executives on organizational design, workforce planning, performance management, and employee relations • Translate enterprise priorities into people strategy aligned with company goals • Set strategy for the impact of AI and automation on roles, skills, team structures, and management practices • Partner with Talent Acquisition, Total Rewards, Learning & Organization Enablement, Finance, Legal, IT, Operations, and delivery leaders • Develop workforce-planning frameworks and career-pathing structures • Guide organizational design decisions, restructures, leadership transitions, position eliminations, and other workforce actions • Evaluate spans of control, reporting structures, and organizational capability • Set standards for technology-enabled efficiency proposals and change-management plans • Guide complex leadership, labor-relations, and employee-relations matters • Maintain knowledge of applicable employment requirements and collective bargaining obligations • Sponsor and oversee complex cross-functional people initiatives from definition through evaluation • Provide executive-level updates on progress, risks, and outcomes • Use workforce data to identify trends, organizational health indicators, and emerging risks • Improve workforce reporting and decision-making • Drive initiatives improving employee and manager experience • Improve policies, processes, systems, and operating practices for clarity, scalability, compliance, and effectiveness • Champion self-service tools and standardized practices while preserving judgment for complex situations

🎯 Requirements

• 10+ years of People Operations and/or Human Resources experience • Experience translating business strategy into enterprise-level organizational design, workforce planning, and talent strategy • Thorough knowledge of People Operations and Human Resources principles and applicable federal and state regulations, including FMLA, ADA, FLSA, and NLRA • Strong competency with HCM systems • Ability to influence senior executives and stakeholders without formal authority • Experience coaching and developing talent • Ability to maintain collaborative relationships with executives, managers, employees, and union representatives • Strong analytical skills and experience using workforce data to identify trends, evaluate risk, and support decisions • Strong judgment in complex, sensitive, or ambiguous situations • Ability to work independently with little supervision • Extraordinary discretion, confidentiality, and flexibility • Proficiency in GSuite, Slack, Zoom, Excel, Apple computers, and tools supporting a remote-work environment • Attention to detail and ability to work independently and in a team environment • Ability to work effectively in a distributed, remote-first environment • Legal authorization to work in the United States • Ability to meet government contract requirements • Work authorization that does not require visa sponsorship now or in the future • May be subject to a government background check or security clearance • Must reside in one of the listed states and work from the contiguous United States

🏖️ Benefits

• Comprehensive medical, dental, and vision plans • Disability, life, and accidental death insurance at no cost • Vacation, holidays, and floating holidays • 12 paid federal holidays each year • Performance-based annual bonus for eligible employees • Paid parental leave • Weekly meals delivered to new parents' homes • Wellness program with physical, mental, and emotional health resources • Virtual doctor visits with no copay, depending on available providers • Sabbatical leave after continuous service • 401(k) with 4% salary match • Remote-first flexible work environment • Company laptop and home office setup assistance • Monthly reimbursement for eligible home office utility expenses • Internal training programs and professional development resources • LinkedIn Learning access and annual allowance for courses, tuition, and certifications • Referral bonus • Pre-tax commuter programs where applicable • Collaborative and remote-friendly team environment

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