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Field Service Technician I

🕒 September 22

🇨🇦 Canada – Remote

💵 $22 - $24 / hour

⏰ Full Time

🟠 Senior

🔴 Lead

🔧 Field Service Engineer

Where this job comes from

Posted on NCR Corporation's careers page, not through a job board

First seen by Remote Rocketship September 22

Still open on NCR Corporation's site. Checked 10 hours ago.

Logo of NCR Corporation

NCR Corporation

10,000+ employees

Founded 1884

💼 Consulting

🍽️ Food & Beverage

🏨 Hospitality

💰 $820M Post-IPO Equity on 2015-11

Consulting • Food & Beverage • Hospitality

NCR Corporation has evolved into two distinct companies: NCR Voyix and NCR Atleos. NCR Voyix provides digital commerce solutions tailored for retailers and restaurants on a global scale, enhancing their sales and customer interaction capabilities. In contrast, NCR Atleos focuses on expanding financial access by transitioning transactions to self-service channels and empowering financial institutions and retailers with its extensive ATM network. Together, these entities continue to build on NCR's legacy of facilitating insights, connections, and experiences across various commerce and financial landscapes.

📋 Description

• Perform installations, maintenance, and service calls at customer locations • Maintain electromechanical equipment, including self-checkout systems, within an assigned territory • Complete maintenance, repair, preventive maintenance, and system refurbishment work • Communicate openly, helpfully, and professionally as the first point of contact for customers • Organize and triage customer requests • Proactively intervene before issues arise • Apply formal NCR Voyix training to deliver timely customer solutions • Serve as a brand ambassador for NCR Voyix

🎯 Requirements

• Reside locally within the assigned geographic area • Authorized to travel to the United States • At least 18 years of age • Valid driver’s license with a driving record that meets NCRV fleet requirements • Computer skills, basic electronics knowledge, and familiarity with certain hardware and operating systems • Ability to perform the essential functions of the job, with or without reasonable accommodation • Ability to travel extensively, including driving several hours per day • Rotating shifts and weekend work • Flexible schedule, including morning, afternoon, and evening starts and some holidays • Ability to carry and lift tools, parts, and equipment weighing up to 75 lbs unassisted and up to 150 lbs with assistance • Ability to bend, squat, walk, stand, sit, reach, work with hands, and repeatedly perform grasping and handling motions • Preferred: knowledge of high-capacity servers, mainframe computers, and imaging software • Preferred: A+, CompTIA, or N+ certifications • Preferred: one year or more of relevant experience

🏖️ Benefits

• Overtime paid at time-and-a-half • 7 paid holidays and 6 paid floating days • Paid vacation – up to 80 hours in the first year • Retirement savings plan (RRSP) and pension plan • Company-provided vehicle (business use only) • Formal training, including virtual and in-person training • Dedicated trainers, mentors, and coaches • Diverse and inclusive work environment

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