Professional Services Engineer III

🔥 0 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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NCR Atleos

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2021

🏦 Banking

💳 Fintech

🏢 Enterprise

Banking • Fintech • Enterprise

NCR Atleos is a company focused on expanding self-service financial access with innovative digital-first technologies, catering to thousands of financial institutions and retailers globally. With its leading ATM-as-a-Service offerings, NCR Atleos reduces costs and complexity through a comprehensive end-to-end ATM outsourcing solution. It operates the world's largest independent global ATM network, providing unmatched managed services and market-leading ATM software. The company pioneers in self-service technologies, including card-free cash access and mobile cash withdrawal, aimed at transforming operations and delivering exceptional customer experiences. NCR Atleos continues to pioneer innovations in the fintech and banking sectors.

📋 Description

• Develop, evaluate, install, test, troubleshoot, and support NCR Atleos financial software solutions for ATMs and cash recyclers • Provide technical leadership, architectural guidance, and ownership of complex solution deliveries across multiple customer engagements • Analyze requirements and determine implementation effort in customer environments • Configure base software and supporting components • Conduct unit testing, track issues, and implement updates • Diagnose and resolve system failures • Establish acceptance criteria and quality goals • Provide estimates, standards, constraints, and dependencies for statements of work and delivery plans • Lead design and delivery of complex, multi-module or multi-workstream software solutions • Act as primary technical escalation point for complex or high-impact issues • Lead end-to-end testing across integrated systems and environments • Prepare software for customer and network distribution • Support field teams during lab installations, certifications, and training • Lead customer acceptance testing issue resolution • Define solution architectures for customer certification and pilot efforts • Resolve Level 3 production issues, including hot fixes and integration testing • Own major production escalations and drive corrective actions and stability improvements • Mentor consultants and lead knowledge-sharing, technical review, and enablement initiatives • Collaborate with engineering, support, and sales teams • Contribute reusable frameworks, tools, and delivery best practices • Support customer engagements through solution scoping, demonstrations, and technical proposal input

🎯 Requirements

• Bachelor’s degree or equivalent accreditation in computer science, information systems, or a related technical discipline • Experience providing technical project leadership and coordinating project resources • Experience with Microsoft operating system technologies, including Windows 10 and Windows 7 • Knowledge of hardware drivers, application installation, TCP/IP networking, IIS, remote access, and client/server architectures • Experience delivering technical presentations, webinars, and customer-facing sessions • ATM or kiosk self-service industry experience • Programming or debugging experience in client applications • Familiarity with VB/VB.NET, C++, and C# • Advanced knowledge of JavaScript, TypeScript, HTML, CSS, NodeJS, ExpressJS, .NET, AngularJS, Angular, and XML • Proficient in Java and C# • Client application development experience • Financial institution or network switch ATM operational experience • Experience with CEN XFS ATM software specifications • Knowledge of NDC and 912 message formats • Experience with proprietary message formats • Web services integration experience with WebSphere or IIS • Experience using PSA, Confluence, and QuickBase • Experience with JIRA, Subversion, or similar source control tools • Working knowledge of Agile SDLC • Employment conditional upon passage of applicable screening criteria

🏖️ Benefits

• Travel required throughout Canada, primarily in Toronto and Montreal • Initial training may include trips to major Canadian hubs or client locations across the country • Some shift work may be required • Employee accommodations available for disabilities or medical requirements