Senior Business Analyst – E-ISAC

🕒 2 days ago

🏛️ District of Columbia – Remote

🏛️ District of Columbia – Remote

💵 $120k - $140k / year

⏰ Full Time

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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North American Electric Reliability Corporation (NERC)

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North American Electric Reliability Corporation (NERC) is an organization dedicated to ensuring the reliability and security of the North American bulk power system. NERC develops and enforces reliability standards, conducts assessments and analysis of power system performance, and oversees compliance within the electricity sector. Its mission is to effectively manage and reduce risks to the reliability and security of the electric grid across Canada and the United States.

📋 Description

• Serve as a bridge between E-ISAC business stakeholders and the Data Analytics team • Partner with stakeholders to understand strategic objectives, operational challenges, and improvement opportunities • Elicit, analyze, document, and validate business, functional, reporting, and data requirements • Translate requirements into user stories, acceptance criteria, process flows, and technical specifications • Conduct exploratory analysis to assess performance, identify trends and issues, and support decision-making • Define and maintain KPIs, metrics, business rules, and reporting requirements • Evaluate current-state and future-state processes and identify opportunities for efficiency, automation, effectiveness, and improved user experience • Support business cases and cost-benefit analyses and assess risks and impacts of proposed solutions • Facilitate requirements discussions, solution demonstrations, stakeholder reviews, and feedback sessions • Support prioritization and delivery of analytics and technology solutions • Identify data-quality and reporting gaps, monitor implemented solutions, gather feedback, and recommend enhancements • Maintain requirements, process documentation, decision logs, and project artifacts • Communicate analytical findings, recommendations, business impacts, and project updates to technical and non-technical audiences • Perform other duties as assigned

🎯 Requirements

• 7+ years of experience as a Business Analyst, Data Analyst, Business Systems Analyst, or similar role supporting business and technology initiatives • Bachelor’s degree in system analysis, business, computer science, information systems, or equivalent degree • Experience eliciting, documenting, and validating business and functional requirements • Experience facilitating meetings, workshops, and requirements gathering sessions with diverse stakeholder groups • Experience translating business needs into user stories, process flows, technical specifications, and acceptance criteria • Strong analytical and problem-solving skills • Ability to independently analyze data using SQL to identify trends, validate requirements, investigate business issues, and support KPI development • Ability to work independently and collaboratively and support multiple assignments concurrently • Excellent written and verbal communication skills with technical and non-technical audiences • Background check prior to employment • Required to verify identity and eligibility to work in the United States • Familiarity with Azure DevOps • Experience with business intelligence and visualization tools such as Power BI, Tableau, or similar platforms • Familiarity with Microsoft Azure data, AI, and machine learning services or similar cloud-based analytics platforms • Experience with Artificial Intelligence technologies, including prompt engineering, model training and tuning, and large language models (LLMs)

🏖️ Benefits

• Reimbursement of travel expenses in accordance with the company’s travel and expense reimbursement policies • Remote work arrangement • Opportunities for growth and development

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