Senior Manager of Implementation Success

🕒 October 2

🗽 New York – Remote

🗽 New York – Remote

💵 $92k - $98.9k / year

⏰ Full Time

🟠 Senior

👔 Manager

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New Classrooms

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2009

📚 Education

🤝 B2B

Education • B2B

New Classrooms is an innovative educational organization that focuses on transforming K-12 education through personalized learning solutions. By reimagining teaching methods, they aim to move beyond the traditional one-size-fits-all approach in classrooms, particularly in mathematics. Their 'Teach to One' program is designed to provide personalized roadmaps for student success in math, helping to ensure that every student can meet their full potential. New Classrooms is also involved in policy and advocacy to drive broader educational reforms and address systemic issues such as learning gaps. Through a strong emphasis on research and development, they are committed to advancing teaching and learning practices to better serve the needs of students and educators alike.

📋 Description

• Partner with schools and districts in New York City to help them understand data and strengthen implementation strategies • Participate in partner meetings, data reviews, and check-ins • Support program onboarding and rollout for new partners • Share strong implementation stories and examples with the broader team and partner network • Conduct school visits, classroom co-observations, and coaching sessions with instructional and professional learning teams • Gather feedback to improve tools, supports, and data reporting • Bridge partners and internal teams to troubleshoot issues and ensure a high-quality user experience • Prepare and share data reports and visual presentations highlighting engagement, usage, and impact • Translate complex data into clear insights and actionable recommendations • Collaborate with data and product teams to ensure accurate and consistent reporting • Maintain templates, dashboards, and reporting processes • Manage 10–20 single-school accounts • Support key district accounts managed by Senior Directors of Implementation Success • Support program operations, including rostering, setup, and ongoing technical and instructional support • Lead and coordinate special projects such as reporting tools, data storytelling initiatives, and process improvements • Collaborate across Insights & Analytics, Education Solutions, and Product teams • Track project timelines and deliverables

🎯 Requirements

• Candidates must reside in the New York City metro area • 6+ years of experience in K–12 education, edtech, or a related field • Experience working in schools, ideally as a teacher, instructional coach, or school/district support role • Willingness to travel frequently across New York City's five boroughs • Ability and desire to travel occasionally, up to 10%, to support in-person engagement with partners nationally • Strong ability to analyze, interpret, and communicate data in accessible and relevant ways for educators • Excellent project management skills and attention to detail • Ability to juggle multiple priorities • Clear and engaging communication skills • Ability to build and maintain relationships with diverse partners • Proficiency with Google Workspace, Excel, Google Sheets, and presentation tools • Experience with data visualization platforms such as QuickSight, Tableau, Looker, or Google Data Studio is a plus • Deep commitment to equity, access, and supporting educators in improving student outcomes • Experience in a partner-facing implementation, customer success, or data coaching role • Comfort facilitating data conversations with teachers or administrators • Bilingual English and Spanish preferred • Valid U.S. work authorization that does not require visa sponsorship, now or in the future • Alignment with the organization's core values: Prioritize People, Initiate and Innovate, Lifelong Learning, Creative Collaboration, Purposeful Partnerships, and Considered Confidence

🏖️ Benefits

• Rich medical, dental, and vision insurance • 41 paid days off per year (prorated for the period in which you work) • Paid parental leave • Professional development budget • Quarterly cell phone subsidy • Fully remote work from home • Occasional travel for in-person get-togethers and off-sites