Revenue Cycle Management Client Manager

Job not on LinkedIn

🕒 September 10

🇺🇸 United States – Remote

⏰ Full Time

🟢 Junior

🤝 Client Partner

🦅 H1B Visa Sponsor

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Logo of NextGen Healthcare

NextGen Healthcare

1001 - 5000 employees

Founded 1998

🏥 Healthcare

💼 Consulting

⚕️ Healthcare Insurance

💰 Venture Round on 2015-02

Healthcare • Consulting • Healthcare Insurance

NextGen Healthcare is a company that provides integrated health IT solutions to ambulatory practices. Their services include electronic health records (EHR), practice management, interoperability, patient engagement, and telehealth solutions. They aim to enhance the patient and provider experience through innovative technologies such as AI-driven workflows and mobile solutions. NextGen Healthcare also offers tailored solutions for various specialties and focuses on improving clinical and financial outcomes for their clients. They support practices of all sizes, from small offices to large enterprises, and emphasize the importance of interoperability and data exchange to enhance healthcare delivery.

📋 Description

• Manage client relationships and ensure client satisfaction • Support delivery of contracted services, including communication with client management • Establish and maintain client performance expectations • Participate in scheduled meetings with client contacts and provide basic revenue cycle management expertise • Coordinate internal service teams to resolve client issues and improve processes • Monitor RCM support requests and collaborate with RCM support and operations to ensure timely resolution • Ensure alignment of internal messaging and deliverables with other service teams • Support adherence to best-practice setup, policies, and procedures • Identify process-improvement opportunities and support action plans for problem resolution • Perform other duties supporting the overall objective of the position

🎯 Requirements

• Bachelor’s Degree in Business Administration, Health Management Information Systems, or a related discipline • Any combination of education and experience which would provide the required qualifications for the position • 1–3 years of experience in customer service, revenue cycle management, or a related field • Basic knowledge of Revenue Cycle Management best practices • Strong communication and interpersonal skills • Ability to support multiple tasks and prioritize effectively

🏖️ Benefits

• Equal opportunity employer • Inclusive and diverse work environment

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