Loan Servicing Onboarding Specialist

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July 16

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NightOwl Consulting

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B2B • Recruitment • SaaS

NightOwl Consulting is a global business service (GBS) provider that connects companies with skilled talent in the Philippines to optimize their business processes and dramatically reduce costs. Specializing in team-building for various roles such as pre-construction, AutoCAD drafting, insurance, bookkeeping, and administrative assistance, NightOwl Consulting provides customized offshoring solutions tailored to the specific needs of each client. Through its transparent, cost-effective pricing model, the company prides itself on high client satisfaction and employee retention rates while fostering a supportive and engaging work culture. NightOwl Consulting supports businesses by recruiting, training, and managing dedicated teams for various industry sectors, ensuring enhanced productivity at a significantly reduced cost.

51 - 200 employees

🤝 B2B

🎯 Recruiter

☁️ SaaS

📋 Description

• We are seeking a detail-oriented and process-driven Loan Servicing Onboarding Specialist to join our fast-growing servicing team. • This position plays a critical role in the accurate and timely onboarding of newly originated and transferred loan portfolios, including both real estate-secured and chattel loans. • The ideal candidate has a deep understanding of loan boarding best practices, system mapping (FICS preferred), and compliance-driven data integrity.

🎯 Requirements

• 2+ years of experience in mortgage or consumer loan servicing, preferably in a loan boarding or data reconciliation capacity • Familiarity with FICS, MSP, or equivalent servicing platforms • Strong knowledge of mortgage documents and data fields (e.g., Note, Security Instrument, Escrow, Amortization) • Proven attention to detail and ability to identify and correct data inconsistencies • Intermediate to advanced Excel skills (e.g., VLOOKUP, pivot tables) • Excellent organizational and time management skills • Strong written and verbal communication skills • Experience with chattel loan boarding, including manufactured housing loans • Prior experience onboarding servicing transfers or investor portfolios • Knowledge of escrow administration, loan accounting, and compliance regulations (RESPA, TILA) • Experience working with servicing systems (FICS), Payment processing (Paymentus), Black Knight, or API-driven loan systems

🏖️ Benefits

• Above market salary • HMO on Day 1 for principal and two dependents • Government-mandated benefits • Performance-based Incentives • Quarterly Company Events • 1,000 PHP De Minimis • Equipment and software provided