Enterprise Solutions Engineer – MSP

🕒 July 22

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NinjaOne

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Own the full pre-sales technical experience for MSP and enterprise accounts • Collaborate closely with Account Executives and Sales Leadership to drive channel growth • Partner with onboarding and Customer Success teams to accelerate time-to-value • Support the review and alignment of technical content within RFPs and RFIs • Serve as a strategic voice between Sales and Product • Build and maintain reusable technical assets • Represent NinjaOne at MSP and IT channel events

🎯 Requirements

• 10+ years in a pre-sales engineering, solutions architecture, or technical consulting role supporting MSP or enterprise B2B SaaS customers • Proficiency in Windows environments • Familiarity with Linux/macOS systems and basic command-line troubleshooting • Strong understanding of networking concepts • Hands-on experience with RMM tools, ITSM platforms, and endpoint lifecycle management • Scripting experience in PowerShell, JavaScript, and/or VBScript • Experience with Salesforce, Jira, Highspot, or equivalent systems • Bachelor’s degree preferred but not required

🏖️ Benefits

• medical, dental, and vision insurance • 401(k) plan • unlimited PTO • opportunity for growth and advancement

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