Enterprise Solutions Engineer, SLED

🕒 October 20

🏄 California, Oregon, +1 more states – Remote

🏄 California – Remote 🌲 Oregon – Remote ☕ Washington – Remote

💵 $140k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💻 Solutions Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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NinjaOne

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

☁️ SaaS

🔒 Cybersecurity

🤝 B2B

SaaS • Cybersecurity • B2B

NinjaOne is an automated, cloud-native endpoint management platform that provides remote monitoring and management (RMM), patch management, mobile device management (MDM), backup, remote access, and unified reporting for MSPs and IT departments. The SaaS product uses a single lightweight agent and centralized console to manage Windows, macOS, Linux, servers, VMs, and mobile devices, and includes security-focused features (autonomous patching, encrypted backups, FedRAMP and SOC compliance) and integrations and APIs to streamline IT operations and automate workflows.

📋 Description

• Own the full pre-sales technical experience for SLED and enterprise accounts • Guide prospects through evaluation, product demos, architecture design, and proof-of-concept stages • Collaborate with Account Executives and Sales Leadership to drive public sector growth and align technical value to agency and institutional goals • Partner with onboarding and Customer Success teams to accelerate time-to-value and ensure long-term adoption across large, distributed public environments • Review and align technical content within RFPs and RFIs, providing subject matter expertise and compliance insight • Surface SLED-specific feedback, identify feature gaps, and influence product roadmap direction • Build and maintain reusable technical assets, including lab environments, demo flows, battlecards, and scripts • Represent NinjaOne at government and education-focused events, conferences, and customer forums • Contribute to Enterprise SE playbooks, processes, and cross-functional alignment • Perform other duties as assigned

🎯 Requirements

• Reside in California, Oregon, or Washington • 5+ years of experience in a B2B SaaS pre-sales engineering, solutions architecture, or technical consulting role supporting enterprise-level SLED customers • Technical background such as TAM, support, or systems engineering, with practical insight into IT operations at scale across government or education environments • Proficiency in Windows environments, including registry, services, and performance troubleshooting • Familiarity with Linux/macOS systems and basic command-line troubleshooting • Strong understanding of networking concepts, including DNS, VPNs, firewalls, and endpoint protections • Hands-on experience with ITSM platforms and endpoint lifecycle management • Experience with Salesforce, Jira, Highspot, or equivalent systems • Comfortable navigating complex IT ecosystems and integrating with existing infrastructure • Strong communication skills and executive presence • Deep domain knowledge in IT operations, RMM, endpoint management, and ITSM-adjacent platforms within the public sector • Understanding of SLED solution evaluation, procurement, scaling, procurement processes, and compliance considerations • Adaptability and urgency in fast-paced, high-growth environments • Bachelor’s degree preferred but not required • Technical certifications such as CISSP, Security+, or cloud architecture are a plus • Not eligible for visa sponsorship

🏖️ Benefits

• Full-time hybrid remote work • Medical insurance • Dental insurance • Vision insurance • 401(k) plan • Life insurance coverage • Unlimited PTO • Opportunity for growth and advancement • Approximately 30% travel, including strategic customer meetings, industry events, and team collaboration