Field Quality Manager

🕒 June 15

🇨🇦 Canada – Remote

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

👻 Ghost score 65%

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Nissan Motor Corporation

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10,000+ employees

Founded 1933

🚘 Automotive

🏭 Manufacturing

🤝 B2B

💰 Post-IPO Debt on 2022-11

Automotive • Manufacturing • B2B

Nissan Motor Corporation is a global automotive manufacturer headquartered in Yokohama, Japan. Since its founding in 1933, Nissan has consistently prioritized customer needs and innovation in vehicle manufacturing and technology. The company employs over 133,580 individuals worldwide and is committed to fostering a diverse and inclusive workplace while driving advancements in automotive engineering and services.

📋 Description

• Partner daily with Nissan and Infiniti dealers to uncover vehicle quality concerns • Develop comprehensive technical reports combining customer insights, technical data, and benchmark data • Contribute to elevating product quality and strengthening the perception of Nissan and Infiniti products across Canada • Collaborate with dealers in the Atlantic and Quebec City regions to identify quality issues and gather customer feedback • Support the NCI Field Quality Investigations team • Coordinate vehicle testing and countermeasure validation • Build and maintain relationships with key dealers • Provide dealer feedback to the Engineering team

🎯 Requirements

• Red Seal Automotive Service Technician certification • Bilingual French is required • Must be located in either the Atlantic or the Quebec City region • Minimum of 7+ years of automotive experience • Strong data analysis and presentation skills using MS Office • Self-motivated with strong interpersonal skills, flexibility, and good time management abilities • Frequent out-of-town dealer visits may be required • Prior work experience at other OEMs or dealership service departments is desired • Experience in troubleshooting, diagnosis, analyzing technical information, and hands-on vehicle evaluation is desired • Must be legally authorized to work in Canada • Successful completion of background screenings is required

🏖️ Benefits

• Career growth and continuous learning opportunities • Diverse career paths and cross-departmental moves • Innovative learning platforms • Seminars and leadership training • Tuition reimbursement programs • Comprehensive benefits package • Medical benefits • Mental health benefits • Parental leave • Retirement savings • Discounts on lease vehicles through the Employee Lease Program • Vehicle Purchase Program (VPP)

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