Senior Product Manager – Market Expansion

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NMI

201 - 500 employees

💳 Fintech

☁️ SaaS

Fintech • Payments • SaaS

NMI is a leading global embedded payments enablement platform that provides a comprehensive, all-in-one solution for accepting and managing payments. Their platform is designed to support a variety of payment methods, including online, in-person, mobile, and self-service transactions. NMI offers flexible and feature-rich payment gateways, merchant relationship management solutions, and fraud defense tools. Serving independent sales organizations, banks, software developers, and payment facilitators, NMI helps its partners grow by simplifying the complexities of payment processing and offering a scalable and unified payments experience. With over 20 years of experience, NMI connects over 237,000 devices and processes over $200 billion in payment volumes annually. Their innovative approach and focus on flexibility and modularity make them a strategic partner in the evolving fintech landscape.

📋 Description

• Own the international expansion roadmap for Merchant Central, phased by market: Canada first, then UK/EU, then determine what comes next. • Lead the integration of new strategic processors into Merchant Central from end to end—partner with Engineering on API specs, boarding flows, processor-specific configurations, local payment methods, and reconciliation • Research and document market requirements for each new geography: local payment methods, regulatory constraints, currency, language (ex French for Quebec), data residency, and compliance frameworks • Write detailed user stories, acceptance criteria, and bug reports for the delivery team—you own delivery and strategy • Manage the product backlog: groom, prioritize, and sequence work to keep the team moving with clarity on scope and dependencies • Run or actively participate in sprint ceremonies: planning, review, retrospectives; own delivery visibility for your roadmap • Define the go-to-market approach for each market launch: positioning, partner messaging, launch readiness checklist, and sales/channel enablement • Partner with Product Marketing to develop external-facing content and messaging for new geographies—you understand what makes Canada (or the UK) different and you help us say it clearly • Build competitive intelligence for each target market: who are the incumbents, what do ISOs and ISVs expect, and where does NMI have a differentiated angle • Partner with Legal, Compliance, and Finance on local licensing, data privacy (PIPEDA in Canada, GDPR in EU), tax treatment, and operational requirements • Define and track success metrics for each market launch: partner adoption, merchant volume, onboarding completion rates, and product utilization by geo • Use AI tools actively—market research, requirement synthesis, competitive analysis, documentation drafting—and bring that speed to your workflow

🎯 Requirements

• 5+ years in product management with at least 3 years in payments, fintech, or B2B SaaS • Demonstrated experience taking a product into a new market or geography—you've done the research, built the requirements, and seen a market launch through to adoption • Hands-on product owner experience: you write user stories and acceptance criteria (or use AI to do so), manage Jira backlogs, and stay close to engineering through delivery • Strong understanding of payment localization: local payment methods, processor integrations, currency handling, regulatory compliance, and operational differences by market • GTM instincts: you've supported or led a product launch in a new market, contributed to positioning or messaging, and understand what it takes to enable a sales or channel team in an unfamiliar geography • Comfort operating in ambiguity—this market and this roadmap are being built; you don't need a finished blueprint to start • Data-driven: you define success metrics before you build and you use data to evaluate what's working • Excellent written communicator: your stories are clear, your requirements leave no room for interpretation, and your stakeholder updates are concise • Fluent with AI tools for product work—market research, spec drafting, synthesis, analysis

🏖️ Benefits

• A remote first culture! • Competitive compensation and benefits • Personal growth and advancement opportunities • Flex PTO & dedicated sick time • 13 Paid Holidays • Health, Dental and Vision Insurance • Life, ADD, Short-term and Long-term Disability insurance • 401k matching up to 4% after two months of service • Flexible Spending Account • Gym membership discount • Paid Parental Leave • Company volunteer days • Employee referral program • Bonusly colleague recognition

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