Customer Success Data Analyst

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Logo of Nomic Bio

Nomic Bio

11 - 50 employees

Nomic (formerly nplex biosciences) is a bioengineering company working to make the human proteome as broadly and easily accessible as the human genome. We are building the nELISA, a next-generation ELISA platform for measuring proteins at scale and at high throughput. The nELISA was designed to seamlessly integrate into current workflows in biology and is uniquely adaptable to a wide variety of use cases within drug and biomarker development workflows. Nomic is headquartered in Montreal, with labs and offices in Boston. For more information, visit www.nomic.bio.

📋 Description

• Finalizing nELISA data reports • Creating visualizations for data • Ensuring the seamless delivery of projects to Nomic customers • Regular customer interactions and meetings • Supporting customers during onboarding and addressing ongoing questions • Gaining insights into customers’ research questions and relaying to product team

🎯 Requirements

• Master’s degree in Life Sciences, emphasizing data interpretation and analysis • 2+ years of data analysis coding experience (python preferred) • 1+ year of proven experience in service-oriented, customer-facing roles • Strong written and verbal communication abilities • A team player who thrives in a diverse, cross-functional environment • Ability to effectively manage multiple customer projects and competing deadlines

🏖️ Benefits

• Flexible work arrangements • Professional development opportunities

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