Financial Services Onboarding Specialist

Job not on LinkedIn

🕒 September 3

🌽 Illinois – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

🚀 Onboarding Specialist

🦅 H1B Visa Sponsor

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👻 Ghost score 11%

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Logo of Nomi Health

Nomi Health

501 - 1000 employees

Founded 2020

🏥 Healthcare

💼 Consulting

📦 Logistics

💰 $110M Series A on 2021-12

Healthcare • Consulting • Logistics

Nomi Health is a company focused on transforming the healthcare system to be more accessible and affordable for everyone. They provide various services and solutions, including direct healthcare services, pharmacy management, analytics, and financial services. Their direct network connects buyers, providers, and patients to eliminate complexity and reduce costs in the healthcare system. Nomi Health works with employers, governments, and other partners to manage healthcare expenses through their digital-first and real-time solutions. They aim to simplify healthcare economics and provide better access to care.

📋 Description

• Guide providers, Third-Party Administrators (TPAs), and employer groups through accurate, timely, and compliant onboarding • Manage end-to-end onboarding onto payment and financial services platforms • Collect, validate, and process banking, tax, and compliance documentation • Validate W-9s, banking confirmation letters, voided checks, entity formation documents, and plan/account setup forms • Perform NPI registry verification, OIG/SAM exclusion screening, negative news checks, and entity verification reviews • Ensure onboarding adheres to BSA/AML, KYC, NACHA, regulatory, and internal compliance requirements • Coordinate account and banking structure setup, including funding arrangements, EFT/ACH configuration, and plan-level account mapping • Triage and resolve onboarding exceptions, discrepancies, and documentation gaps • Maintain audit-ready onboarding records and status tracking in CRM/Salesforce and internal systems • Coordinate with Finance, Compliance, Engineering, and Product to resolve escalated issues and reduce time-to-activation • Prepare onboarding status reports, pipeline metrics, and exception trends • Partner with Product and Technology to identify platform defects, define requirements, and validate enhancements • Maintain standard operating procedures and recommend process improvements • Provide documentation and transaction/onboarding details for audit support

🎯 Requirements

• 3-5 years of experience in financial services onboarding, payment operations, KYC/AML, or healthcare claims/insurance operations • Working knowledge of BSA/AML, KYC, and NACHA compliance concepts as applied to onboarding and account setup • Strong attention to detail with demonstrated ability to validate financial, banking, and compliance documentation accurately • Ability to translate onboarding pain points into clear requirements for Product and Technology teams and validate delivered solutions • Strong written and verbal communication skills • Ability to investigate documentation discrepancies and resolve issues with internal and external stakeholders • Experience building effective working relationships across Finance, Compliance, Product, and Engineering • Proficiency in Microsoft Excel, including formulas, pivot tables, VLOOKUP/XLOOKUP, and data validation • Ability to manage a high-volume onboarding pipeline and competing priorities while maintaining accuracy and accountability • Strong analytical and problem-solving skills • Self-directed and proactive, with ownership of outcomes and a continuous improvement mindset • Preferred: experience onboarding providers, TPAs, and employer groups in healthcare, payments, or financial services • Preferred: familiarity with NPI registry lookups, OIG LEIE/SAM.gov exclusion screening, or similar due diligence tools • Preferred: experience using AI tools such as ChatGPT, Claude, or Copilot • Preferred: working knowledge of SQL • Preferred: experience with Salesforce, Jira, or other CRM/operational workflow tools

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