Senior Manager, Analytics

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Northern Trust

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1889

💸 Finance

🏦 Banking

🏢 Enterprise

Finance • Banking • Enterprise

Northern Trust is a trusted financial advisor known for its commitment to service, expertise, and integrity. The company provides financial services to a diverse range of clients including family offices, financial advisors, corporations, and nonprofits. With a focus on integrated trading solutions and insights into economic challenges, Northern Trust offers a comprehensive range of services tailored to the needs of various financial entities. It also emphasizes research and client engagement to help shape economies and optimize fund operations. Founded in 1889, Northern Trust continues to build on its reputation as a leader in the finance industry.

📋 Description

• Lead engagements end-to-end: discovery, requirements, KPI alignment, and proactive scope/risk management. • Architect and deliver Adobe Experience Cloud solutions (Adobe Analytics, CJA, AEP/RT-CDP, AJO, Target) using best practices. • Own measurement and solution design: SDRs, variable mapping, tracking plans, attribution, and journey-based frameworks. • Design and implement data architecture (event-driven data layers, Web SDK) with rigorous QA. • Develop MarTech roadmaps and analytics maturity assessments tied to business outcomes. • Integrate online/offline data to enable unified profiles, segmentation, and activation. • Evaluate and recommend analytics platforms against capabilities, performance, security, and fit. • Implement consent and data governance aligned to GDPR, CCPA, and PIPEDA (via TMS, OneTrust). • Ensure delivery excellence via standardized reviews and scalable QA processes. • Build trusted senior client relationships; act as escalation point for delivery issues. • Staff projects effectively; align internal/contractor skills and oversee output quality. • Mentor and develop practitioners; provide ongoing technical guidance and feedback. • Define and evolve practice strategy, delivery methodologies, frameworks, and best practices. • Drive innovation and AI-augmented analytics (predictive insights, segmentation, journey orchestration, reporting enhancement, next-best-action); stay current on trends. • Translate partner (especially Adobe) roadmaps and investments into service offerings and client solutions; support go-to-market with Revenue (discovery, solutioning, estimation, proposals), collaborate cross-functionally, and represent Northern at industry/partner events.

🎯 Requirements

• 8+ years delivering enterprise analytics in agency/consulting environments; led multiple concurrent engagements. • Adobe Experience Cloud expertise: Adobe Analytics, CJA; strong AEP/Real-Time CDP; working knowledge of AJO, Target, Campaign. • Solution architecture and implementation: Web SDK, event-driven data layers, tracking design, attribution, journey measurement, and rigorous QA. • Data integration: unify online/offline sources for customer insights, segmentation, and activation. • Governance and privacy: tag management, consent management, and compliance with GDPR, CCPA, PIPEDA. • Complementary tools: Experience with GA4, Google Marketing Platform, Looker Studio. • Strategy: develop MarTech roadmaps and maturity assessments; recommend solutions aligned to business, technical, and security needs. • Leadership and communication: mentor practitioners; executive-ready storytelling; support solution design, scoping, and proposals.

🏖️ Benefits

• Benefits Plans • HSA / QSEHRA • Employee Wellness & EAPs • Fitness Reimbursement and Vet Care Programs • RRSP Matching / 401K • Profit Sharing • Flexible work to promote work-life integration • Home office allowance • Referral bonus program • Company social events and more!