Sales Account Manager – General Industry

🕒 August 26

🌵 Arizona, California, +5 more states – Remote

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💵 $95k - $120k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

Where this job comes from

Posted on Novanta Inc.'s careers page, not through a job board

First seen by Remote Rocketship August 26

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Logo of Novanta Inc.

Novanta Inc.

1001 - 5000 employees

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Novanta Inc. is a leading technology company that provides mission-critical solutions in the Medical and Advanced Industrial markets. With over 30 years of experience, Novanta partners with original equipment manufacturers (OEMs) worldwide offering a wide range of products including medical devices, precision motion systems, laser and beam steering technologies, as well as machine vision components. The company is known for its innovation, providing intelligent and reliable solutions in precision motion, laser processing, robotics, and automation technologies. Novanta serves principal markets in North America, Europe, and Asia Pacific, and is a publicly traded company on Nasdaq under the ticker symbol 'NOVT'.

📋 Description

• Drive project-based sales growth within the General Industry group • Sell technical End-Of-Arm-Tooling (EOAT), including tool changers, force torque sensors, material removal tools, and collision sensors • Act as an independent individual contributor facilitating discovery, diagnosis, design, and delivery of high-value customer products and services • Serve as point of contact and relationship manager for new and assigned accounts • Develop, maintain, and strengthen customer relationships and identify new sales opportunities • Build trusted-advisor relationships with key customer stakeholders and executive sponsors • Communicate customer needs and expectations internally across marketing, product management, operations, and executive management • Communicate engagement and program progress to internal and external stakeholders • Forecast sales for existing and new accounts and track key account metrics • Identify and grow opportunities within the sales territory and collaborate with sales teams to attain growth • Manage account communications and interactions in the internal CRM database and verify quotation and sales order accuracy using Salesforce.com funnel management • Assist with high-severity requests or issue escalations as needed • Perform other duties and responsibilities as assigned

🎯 Requirements

• Knowledge of the robotics industry, preferably with technical competency around EOAT • Ability to effectively communicate and influence at all levels of ATI and customers’ organizations • Ability to prioritize multiple projects with high attention to detail • Effective negotiation, presentation, and meeting facilitation skills • High “say/do” ratio and commitment to disciplined customer follow-up • Effective prospecting skills from cold calling to lead management follow-up • Experience uncovering, diagnosing, and designing technical solutions consistent with customer needs • Minimum 3 years’ experience selling technical products within industrial automation and manufacturing markets • BA/BS degree preferred (engineering) or relevant experience in technical sales • Ability to spend 40%-60% of time in-field on customer visits

🏖️ Benefits

• Full range of medical, financial, and other benefits • Certain roles may be eligible for performance-based incentive compensation and/or long-term incentives

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