Associate Director, Access & Reimbursement – Immunology Full Portfolio

🕒 August 6

🌶️ New Mexico, Texas – Remote

🌶️ New Mexico – Remote 🤠 Texas – Remote

💵 $160.3k - $297.7k / year

⏰ Full Time

🟠 Senior

👔 Director

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Novartis

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1996

🏥 Healthcare

💼 Consulting

🏭 Manufacturing

Healthcare • Consulting • Manufacturing

Novartis is an innovative medicines company dedicated to reimagining medicine to improve and extend people’s lives. With a presence in over 250 million patients worldwide, Novartis focuses on harnessing scientific breakthroughs to develop transformative, high-value treatments in areas such as cardiovascular, renal and metabolic diseases, immunology, neuroscience, and oncology. The company is committed to diversity, equity, and inclusion, and aims to create a positive impact through societal contributions and environmental sustainability efforts. Furthermore, Novartis engages in research collaborations and embraces modern technology platforms to advance their research and development capabilities, making them a leader in the global healthcare industry.

📋 Description

• Interact with large, complex accounts to support patient access within aligned therapeutic-area products • Provide face-to-face or virtual education to providers and staff on access and reimbursement programs • Support integration of products into office processes and workflows • Work with executives, providers, administrators, billing and coding staff, claims departments, and revenue cycle managers • Analyze reimbursement problems and offer provider-level solutions • Support local coverage decisions and pull-through to enable patient access • Monitor regional and local access landscapes and anticipate healthcare changes • Interface with the Patient Support Center and Access & Reimbursement Managers on patient case management, issue resolution, reimbursement support, and office staff education • Collaborate cross-functionally with Novartis field and internal associates to share customer insights and address access barriers • Educate healthcare professionals on acquisition pathways using approved materials • Educate complex accounts on buy-and-bill processes, workflows, facility pull-through, and alternative acquisition channels

🎯 Requirements

• Bachelor’s Degree required • 5+ years of experience in pharmaceuticals or biotech focused on Patient Services, Market Access, Sales, and/or account management • At least 2 years in a Patient Services practice support role for specialty products • Experience working with highly complex practices and/or health systems to establish access and acquisition pathways • Strategic account management experience using a proactive approach to anticipate access hurdles • Deep expertise integrating manufacturer-sponsored patient support programs • Experience with specialty products acquired through Specialty Pharmacy networks • Knowledge of specialty pharmacy, buy-and-bill, and retail reimbursement pathways • Must reside within the territory or within a reasonable daily commuting distance of 60 miles from the territory border • Ability to travel 60–80% across a broad geography • Ability to drive and/or fly within the territory • Fully valid and unrestricted driver’s license required • Preferred: business and/or biological science education, advanced degree, and experience in buy-and-bill environments

🏖️ Benefits

• Performance-based cash incentive • Eligibility to be considered for annual equity awards, depending on the level of the role • Health, life and disability benefits • 401(k) with company contribution and match • Vacation, personal days, holidays and other leaves • Reasonable accommodations for qualified individuals with disabilities • Initial training including home study