Head of Product Operations

Job not on LinkedIn

🔥 11 minutes ago

🇨🇦 Canada – Remote

⏰ Full Time

🔴 Lead

⚡️ Product Operations

👻 Ghost score 10%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.Why this score:

• Just posted.
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Nulogy

WebsiteLinkedInAll Job Openings

51 - 200 employees

📦 Logistics

🏭 Manufacturing

💼 Consulting

💰 $3.4M Debt Financing on 2021-03

Logistics • Manufacturing • Consulting

Nulogy is a provider of multi-enterprise software solutions aimed at keeping supply chain operations agile, resilient, and cost-effective. Their platform is designed for ecosystems of co-packers, contract manufacturers, value-added 3PLs, and packaging suppliers to enhance real-time collaboration and efficiency. By offering solutions like Supplier Collaboration, Shop Floor, and Data Analytics, Nulogy helps businesses reduce lead times, improve quality control, and harness advanced data insights for better operational decision-making. Their cloud-based platform integrates seamlessly with partners and customers, driving greater fulfillment rates and customer service.

📋 Description

• Own the operating system for how Product and Engineering plan, deliver, measure, and launch products • Run planning, roadmap reviews, and delivery check-ins across Product and Engineering • Maintain a trusted view of initiative timelines, dependencies, and risks • Coach Product Managers and Engineering Managers to plan realistically and address delivery risks • Connect go-to-market and customer needs to the product roadmap • Maintain a log of product needs tied to pipeline and ARR • Track customer-lifecycle friction with Customer Success and Professional Services • Centralize product, delivery, customer, and revenue data for product and leadership decisions • Define product and delivery KPIs and own dashboards and reporting • Prepare executive, board, and all-hands updates • Align Product and Engineering plans across GTM, Customer Success, Services, Finance, and leadership • Lead release notes, customer communications, and internal enablement • Join customer visits, calls, and reviews and incorporate feedback into planning • Drive day-to-day product organization operations • Prepare executive communication briefs and lead special projects • Serve as a member of the Product Leadership Team and right hand to the CPO

🎯 Requirements

• 8+ years in product operations, program or delivery management, product management, business operations, or a chief-of-staff-style role at a B2B SaaS company • 3+ years working across Product and Engineering • Track record of running an operating rhythm and tracking delivery across multiple product and engineering teams • Experience coaching teams to improve predictability • Hands-on experience centralizing data from multiple systems into a single view • Experience building KPIs and reporting used by executives for decisions • Strong executive communication, including leadership briefs, executive updates, or board materials • Comfortable working directly with customers, including on-site visits • Experience as a trusted partner to a senior leader, owning day-to-day operations and special projects • Exceptional attention to detail and follow-through • Daily use of AI tools in own work • Able to travel as needed for customer visits and team offsites approximately 1–2x a quarter • Experience in enterprise SaaS serving supply chain, manufacturing, or logistics • Hands-on experience with Jira and Confluence, Pendo, Salesforce or HubSpot • Experience running release communications or launch programs for customers and internal teams • Experience measuring product adoption and usage • Background as a Product Manager, Engineering Manager, Program Manager, or Chief of Staff to a product or engineering leader • Must complete the Predictive Index Assessment upon applying and provide confirmation of completion

🏖️ Benefits

• Group benefit plans including health, dental, and vision starting on day one • Benefit premiums fully paid by the employer • 100% parental leave top-up for 15 weeks for any parent of biological or adopted children • Flexible paid vacation policy • RRSP Matching Program • 401K program • Tools and resources to support fully remote work • Team offsites approximately 1–2 times a quarter

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