Enterprise Systems Analyst

🕒 September 19

🐻 Alaska, Arizona, +6 more states – Remote

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💵 $79.4k - $119.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Systems Engineer

👻 Ghost score 10%

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Logo of Nuvision Federal Credit Union

Nuvision Federal Credit Union

201 - 500 employees

🏦 Banking

💳 Fintech

💰 $2.5M Grant - Nuvision Federal Credit Union on 2023-04

Banking • Fintech

Nuvision Federal Credit Union is a Southern California-based member-owned financial cooperative that provides retail and commercial banking services. It offers a broad suite of products including checking and savings accounts, certificates and IRAs, consumer lending (auto, mortgage, RV/boat, personal, student), credit cards, business and commercial lending, insurance and investment services, and digital banking features such as mobile deposit, a mobile app, Zelle, and an AI phone assistant. Nuvision emphasizes member services, financial wellness resources, and digital channels while operating under credit union membership rules.

📋 Description

• Improve system efficiencies and troubleshoot enterprise systems issues • Deliver new functionality to business units and credit union members • Partner with business units to improve the member experience • Own and understand assigned enterprise systems • Troubleshoot system problems, test system changes and functionality, and perform ad hoc report writing • Research and deploy system-related solutions • Manage daily workloads while serving on multiple project implementation teams • Maintain in-depth technical knowledge of managed enterprise systems and provide timely technical support • Find and deploy solutions to fix issues, build efficiencies, and improve the member experience • Educate business units on new functionality and vendor product offerings • Monitor software releases and ensure functionality is vetted and deployed timely • Participate in analysis, design, system configurations, testing, and support of data management and integration solutions • Serve as a Subject Matter Expert and team member on concurrent enterprise projects • Evaluate and scope new systems initiatives, including feasibility and resource recommendations • Liaise with business units to match system capabilities to department needs • Partner with systems vendors and align development roadmaps with credit union goals • Participate in special projects and continuous improvement activities • Maintain confidentiality of member and sensitive information • Represent the Credit Union professionally and perform other related duties as assigned

🎯 Requirements

• 3 years in the financial services industry as a Business or Systems Analyst • 3 years project management experience leading and facilitating both IT projects and cross-functional business improvement projects • 1+ year's experience gathering user requirements for scoping exercises • Experience implementing integrated business applications solutions • Knowledge of information systems development and project management methodologies and techniques • Strong understanding of the financial industry's goals and drivers • Excellent written, verbal and overall presentation skills • Demonstrated analytical and troubleshooting skills • Demonstrated ability to communicate with stakeholders, gather requirements, understand intricacies (interrelation between needs/wants, legal compliance, system capabilities, etc.) and develop thoughtful solutions • Proficient in a project management software tool • Strong customer service skills • Bachelor's Degree or related experience in Computer Sciences, Information

🏖️ Benefits

• Medical • Dental • Vision • Life Insurance • Flexible Spending Account • 401(k) Matching • Paid Time Off • Training Provided • Tuition Reimbursement

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