Nylas
201 - 500 employees
Founded 2013
🔌 API
☁️ SaaS
⚡ Productivity
💰 $120M Series C on 2021-06
API • SaaS • Productivity
Nylas is a developer-first platform that offers a unified API solution for building custom communication experiences seamlessly integrating email, calendar, and contact management. Its suite of APIs, including the Email API, Calendar API, Contacts API, and ExtractAI, simplify integration complexities, allowing developers to streamline workflows and enhance communication apps up to 40 times faster. Nylas serves various industries such as eCommerce, telehealth, real estate, and more, supporting scheduling automation, automated outreach, and intelligent data extraction. The platform is recognized for its reliability, secure integration, and significant time savings for engineering teams.
Customer Success Manager – Growth
🕒 July 14
🇨🇦 Canada – Remote
💵 CA$80k - CA$110k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🏆 Customer Success
👻 Ghost score 0%
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Nylas
201 - 500 employees
Founded 2013
🔌 API
☁️ SaaS
⚡ Productivity
💰 $120M Series C on 2021-06
API • SaaS • Productivity
Nylas is a developer-first platform that offers a unified API solution for building custom communication experiences seamlessly integrating email, calendar, and contact management. Its suite of APIs, including the Email API, Calendar API, Contacts API, and ExtractAI, simplify integration complexities, allowing developers to streamline workflows and enhance communication apps up to 40 times faster. Nylas serves various industries such as eCommerce, telehealth, real estate, and more, supporting scheduling automation, automated outreach, and intelligent data extraction. The platform is recognized for its reliability, secure integration, and significant time savings for engineering teams.
📋 Description
• Own the growth strategy across a portfolio of SMB customers • Analyze customer health and product adoption to prioritize outreach • Execute scalable, data-driven engagement strategies • Partner with customers to increase product adoption and business outcomes • Build trusted customer relationships through personalized engagement
🎯 Requirements
• 2-5 years of experience in Customer Success, Account Management, Sales, Business Development, or a similar role within a B2B SaaS organization • Strong communication and discovery skills • Proficiency in using CRM platforms like HubSpot or Salesforce • Ability to analyze customer data and identify growth opportunities
🏖️ Benefits
• Competitive salary • Health insurance • Paid time off • Flexible work arrangements • Professional development opportunities
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