Business Analyst I

🕒 2 days ago

🗽 New York – Remote

🗽 New York – Remote

💵 $66.3k - $100.8k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

👻 Ghost score 0%

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Municipal Credit Union

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1916

🛡️ Insurance

⚖️ Legal

🏦 Banking

Insurance • Legal • Banking

Municipal Credit Union is a not-for-profit financial institution dedicated to serving the banking and lending needs of its members in New York City. Offering a range of personal banking products including checking and savings accounts, loans, credit cards, and insurance services, MCU focuses on helping its members achieve their financial goals through competitive rates and personalized support. With over 100 years of service, MCU emphasizes community engagement and the fulfillment of financial needs of local municipal workers and their families.

📋 Description

• Partner with PMO and business units on organizational projects to analyze operational needs, regulatory requirements, workflow bottlenecks, and improvement opportunities • Document business requirements, functional specifications, technical requirements, process diagrams, and user stories • Facilitate discovery sessions with stakeholders, subject matter experts, and technical specialists • Support business requirements development, technical feasibility reviews, and solution assessments • Collaborate with project managers to define project scope, timelines, risks, and deliverables • Ensure projects follow IT standards, SDLC processes, PMO governance, and security/change management protocols • Maintain IT documentation, templates, and process guides • Map and analyze current-state and future-state processes across operational, digital, and back-office systems • Recommend technology-enabled improvements that enhance member experience, reduce risk, and support operational excellence • Assist with change readiness planning, end-user training materials, and stakeholder communications • Assist with testing preparation, requirements validation, and quality assurance for IT solutions • Build relationships across business departments, IT teams, and vendors • Liaise between technical staff and non-technical stakeholders to align scope and expectations • Communicate project status, requirements clarity, impacts, and decisions • Work on multiple projects simultaneously • Perform other related duties and special projects as assigned

🎯 Requirements

• High school diploma required; Bachelor’s degree preferred • Proficiency in business process modeling, requirements gathering, and data analysis • Experience with Office 365, SQL, Symitar, and other financial system tools • Familiarity with financial regulations affecting credit unions • Experience working with project stakeholders and senior decision makers • Use Case and Wireframe Modeling • Detail oriented with excellent analytical and problem-solving skills • Excellent interpersonal, organizational, verbal and written communication skills • Working knowledge of IT, Business Analyst and PMO methodologies • 0–12 months of experience having exposure to projects or relevant experience as a Business Analyst • Experience with the Symitar core platform and other Jack Henry products required • Ability to perform in a high-volume environment and meet deadlines while maintaining exceptional attention to detail • Technologically proficient

🏖️ Benefits

• Discretionary bonus eligibility • 401(k) with a 6% employer match per pay period • Medical insurance • Vision insurance • Dental insurance • Life insurance • Disability insurance • Flexible paid time off • 11 paid holidays annually