Claims Solutions Analyst – Maintenance

🕒 September 4

🇺🇸 United States – Remote

💵 $85.7k - $137.1k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🧐 Business Analyst

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Logo of OCHIN, Inc.

OCHIN, Inc.

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Develop, document, and deploy solution functionality • Build, test, and maintain features according to specifications and requirements • Troubleshoot, diagnose, and resolve complex technical issues • Optimize system performance and end-user satisfaction • Collaborate across departments on project implementations • Address member maintenance issues • Create and optimize technical documentation • Drive process improvement and cross-functional alignment • Share knowledge across teams • Develop technical design, analysis, and system enhancement competencies • Perform other duties as assigned • Attend virtual meetings on camera • Travel nationally for on-site Go-Live support, software installations, or training as required

🎯 Requirements

• Certification or proficiency in Epic Resolute PB or PB Claims • Certification or proficiency in both Epic Resolute PB and PB Claims highly desired • At least 5 years of experience as an Epic Resolute PB/PB Claims Applications Analyst ideally • Ideally a minimum of 3 years of experience in Epic PB module build • Experience with billing in New York state desired • Strong communication skills with application and technical team members and end users • Integrity and accountability • Process- and detail-oriented approach • Data-driven decision making • Proactive, self-motivated, and solution-oriented • Completion of a 50–60-minute competency assessment before the team interview • Ability to read, speak, write, and understand English • Ability to work independently and efficiently from a home office • High-speed internet service • Distraction-free workplace • Legally authorized to work in the United States on a permanent basis • Not eligible for employment visa sponsorship • COVID-19 vaccination or approved medical/religious exemption before hire date

🏖️ Benefits

• Generous compensation package • Work-life balance support • Professional advancement opportunities • Remote home-office work arrangement • On-site Go-Live installation or training travel support as required • COVID-19 vaccination or approved medical/religious exemption as a condition of employment

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