Community and Programming Coordinator

🕒 September 15

🇺🇸 United States – Remote

💵 $56.3k - $90.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Coordinate day-to-day operations for OCHIN Central and the Member Engagement Platform • Set up communities, manage content intake, publish member-facing updates, track issues, and perform routine platform maintenance • Develop, edit, and publish platform pages, posts, announcements, and guidance materials • Maintain moderated discussion spaces, participation norms, membership processes, and escalation pathways • Maintain governance and quality processes, including content standards, editor guidance, review cycles, documentation, templates, taxonomy, and communication practices • Manage initiatives, timelines, requests, and deliverables • Partner with OCHIN Central, Member Engagement, Marketing and Communications, content editors, subject matter experts, and governance groups • Analyze engagement data, content performance, platform activity, community needs, and recurring issues • Support reporting, continuous improvement, member self-service, and future platform enhancements • Build relationships with subject matter experts and internal teams • Travel nationally for Go-Live installations or training as required

🎯 Requirements

• Demonstrated experience coordinating multiple workstreams, requests, timelines, and stakeholders • Strong written communication skills, including drafting, editing, and translating information into clear, accurate, member-centered content • Ability to translate technical software solution information into clear value for different member groups • Demonstrated ability to support community management, content coordination, knowledge sharing, or digital engagement activities • Comfort using Microsoft 365 tools, SharePoint or similar content platforms, collaboration tools, and basic reporting or tracking systems • Ability to gather, organize, analyze, and summarize platform, engagement, and operational data • Ability to apply established standards, workflows, and governance processes • English reading, speaking, writing, and understanding • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • COVID-19 vaccination, or approved medical/religious exemption, required before hire • Ability to travel nationally, potentially by air, vehicle, or train

🏖️ Benefits

• Generous compensation package • Work-life balance support • Professional advancement opportunities • 100% remote work from home • High Speed Internet Service requirement/support • Travel support for business-required travel • Comprehensive range of benefits • COVID-19 vaccination or approved medical/religious exemption as a condition of employment