Manager, Epic Inpatient Clinical Applications

🕒 August 21

🇺🇸 United States – Remote

💵 $119.6k - $162.6k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👔 Manager

👻 Ghost score 0%

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OCHIN, Inc.

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

Founded 2000

💼 Consulting

🏥 Healthcare

🤝 Non-profit

Consulting • Healthcare • Non-profit

OCHIN, Inc. is a nonprofit health IT consultancy that partners with rural and community care organizations across the United States to advance equitable, whole-person care. For more than 25 years it has provided access to a shared EHR platform and integrated knowledge solutions, and it delivers Health IT, workforce training, operational/financial consulting, research, and advocacy to improve clinical quality, clinician well‑being, and sustainability for its national network of community health providers.

📋 Description

• Oversee the business and project aspects of applications and modules related to the Inpatient platform within the OCHIN collaborative • Manage projects to budget • Manage issues and risks • Ensure high-quality deployment and post-install stabilization • Directly manage implementation, optimization, and support of Epic clinical applications • Continuously assess and improve the system and processes to improve efficiency • Manage OCHIN and member resources while improving process quality, information systems, and outcomes • Onboard new staff methodically and prepare them for success • Assess and develop staff skills and Individual Development Plans • Track and measure department, project, and individual performance goals • Identify process and quality improvement opportunities • Ensure team processes are represented on the OCHIN System Map • Review ticket metrics and ensure SLA delivery and current assignments • Intervene and resolve member escalations • Lead, motivate, develop, and define positive outcomes for a team of analysts • Lead, coordinate, and manage processes and functions for Inpatient Clinical Maintenance • Manage the clinical wing of the Inpatient team and coordinate with other managers • Maintain communication and linkages between the Epic Inpatient Clinical Applications Team and other OCHIN departments • Perform other duties as assigned

🎯 Requirements

• Epic certification in at least one to two of the following applications: Bugsy, Stork, ASAP, OpTime, Anesthesia, Willow - Inpatient, Willow Ambulatory, EpicCare Inpatient Clinical Documentation • Previous Epic application experience • Minimum of 5 years of experience in a similar or relevant role • 8 years of applicable experience desired • Keen sense of excellent customer service and how to deliver it effectively in all situations • Strong leadership skills • Strong communication skills • Proficiency in Microsoft Excel and Word; Access is a plus • Ability to work independently and efficiently from a home office environment • High-speed internet service • Ability to work in a distraction-free workplace • COVID-19 vaccination, or approved medical or religious exemption, as a condition of employment

🏖️ Benefits

• Generous compensation package • Healthy work-life balance • Equitable opportunity for professional advancement • 100% remote work organization • Work from home • Less than 25% travel for this role • Comprehensive range of benefits (see employer website for details) • COVID-19 vaccination requirement with medical or religious exemption process